Randstad Digital Americas · 9 hours ago
Legal Business Analyst
United States
Contract
Remote
Senior Level
$40/hr - $45/hr
5+ years expRandstad Digital Americas is seeking a detail-oriented and analytical Senior Business Analyst with expertise in Conga Contract Lifecycle Management (CLM) to join their legal services team. This role involves optimizing enterprise contracting processes and working within an Agile environment to design, configure, and deploy enhancements that improve global contract efficiency.
Information Technology & Services
Responsibilities
Requirements Gathering & Stakeholder Engagement
Lead scrums and other meetings with stakeholders to gather, document, and validate business requirements during Agile sprint planning and story grooming
Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements
Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals
Process Analysis & Future-State Design
Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management
Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance
Develop and present detailed process maps, functional specifications, and solution documentation for stakeholder review, as needed
Solution Configuration & Implementation Support
Configure Conga CLM systems based on ticket requirements, including setting up workflows, templates, metadata, and reporting dashboards
Validate and support testing of all new configuration against ticket criteria, including developing test cases, conducting user acceptance testing (UAT), and troubleshooting issues to ensure solution quality, as needed
Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the ongoing CLM development
Training & User Adoption
Develop training materials, user guides, and process documentation to ensure an up-to-date digital Center of Excellence and support end-user adoption of the CLM system
If requested, conduct training sessions and workshops to familiarize users with new processes, workflows, and system functionality
Serve as a point of contact for support, addressing user queries and prioritizing new tickets for system enhancements
Continuous Improvement & Reporting
Monitor solution performance and user feedback post-deployment, making recommendations for continuous improvement
Leverage data from the CLM system to generate insights on contract performance, cycle times, and compliance metrics
Provide actionable reports and dashboards to stakeholders, showcasing the impact of the CLM enhancements on business objectives
Qualification
Required
5+ years of Business Analyst experience
Proven experience with Conga CLM implementation and configuration
Proficiency in Agile delivery methodology (Scrum/Sprint planning)
Strong background in requirements gathering and process mapping for legal or contract operations
Bachelor's degree in a relevant field
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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