Via · 19 hours ago
General Operations Manager
Sarasota, FL
Full-time
Onsite
Mid, Senior Level
$110K/yr - $160K/yr
6+ years expVia is a technology company transforming transportation worldwide, aiming to reduce environmental footprints and improve daily commutes. The General Operations Manager will oversee daily operations of an intermodal transit service, managing teams and developing relationships with various stakeholders to enhance operational efficiency and customer satisfaction.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Manage the on-site daily operations of Via’s service in Sarasota
Prioritize operational issues as a real-time point of contact for drivers and dispatchers and provide creative solutions for scheduling of a round-the-clock team
Manage and mentor the on-site team of dispatchers and shift managers
Be the face of the operation; develop relationships with driver partners, customers, community leaders, and local organizations
Liaise closely with Via senior management and Via’s external partners
Develop clear metrics for the team and visibility into results against KPIs and priorities to the on a weekly basis
Prepare reports and analyze data to improve operational processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment
Qualification
Required
Minimum of 6 years of experience as an operations manager
Bachelor's degree
Ability to manage on-site daily operations
Ability to prioritize operational issues and provide creative solutions
Experience managing and mentoring a team of dispatchers and shift managers
Ability to develop relationships with driver partners, customers, community leaders, and local organizations
Ability to liaise closely with senior management and external partners
Ability to develop clear metrics for the team and visibility into results against KPIs
Experience preparing reports and analyzing data to improve operational processes
Knowledge of compliance with federal, state, local and company policies, procedures and regulations
Experience leading, coaching and developing a team of drivers
Ability to foster a collaborative, cohesive, and energetic environment
Ability to adapt to change rapidly and make things work on the fly
Proven track record of managing teams and developing people
Ability to manage multiple tasks simultaneously
Problem-solving skills and a creative approach to solutions
Benefits
Free medical plans
401K matching
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Leadership Team
Daniel Ramot
Co-founder, CEO
Oren Shoval
Co-Founder, Advisor
Recent News
Morningstar.com
2025-11-14
Government Technology US
2025-10-03
2025-09-22
Company data provided by crunchbase