Emory University · 11 hours ago
Enterprise Transformation Strategist - Emory Health Plan
Atlanta, GA
Full-time
Hybrid
Mid Level
3+ years expEmory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. The Enterprise Transformation Strategist plays a hands-on role in delivering initiatives across benefits design, digital experience, AI adoption, data & analytics, operational redesign, and member & provider journey transformation.
E-LearningEducationHealth Care
Responsibilities
Supports 5 to 8 enterprise initiatives by developing project plans, tracking milestones, documenting risks, and preparing executive updates
Analyzes workflows, map processes, identify inefficiencies, and propose solutions grounded in systems engineering principles
Develops business cases, cost/benefit analyses, and operational models for proposed initiatives
Prepares dashboards, presentations, and communication artifacts for governance meetings
Supports development of communication materials, training guides, and readiness assessments
Participates in change champion groups and facilitate small-group sessions
Helps measure adoption, gather user feedback, and refine rollout plans
Assists with mapping current-state member and provider journeys, capturing pain points and handoffs
Conducts user interviews, shadow clinical/operational teams, and synthesize findings into insights
Supports creation of future-state journey designs incorporating digital tools, automation, and human-centered design
Builds service blueprints outlining processes, systems, data flows, and responsibilities
Conducts market scans of benefit trends, supplemental programs, and employer plan innovations
Models financial implications of benefit design changes and analyze historic utilization patterns
Evaluates pilot programs (e.g., mental health, digital health) through data analysis & feedback
Supports A/B testing and measure impact on member behavior and cost
Partners with IT and vendors to support requirements gathering, user acceptance testing, and workflow design for digital platforms (member portal, provider portal, CRM, analytics tools)
Conducts usability testing with members and providers
Tracks adoption metrics and identify opportunities for optimization
Works with and as a part of analytics teams to develop dashboards, interpret insights, and support predictive modeling use cases (e.g., high-risk identification, care gap prediction)
Helps evaluate AI vendors and document decision frameworks. Participates in building responsible AI governance processes and monitoring early AI pilots
Supports planning & readiness activities for the upcoming digital platforms migrations
Helps coordinate cross-functional workstreams, testing cycles, and cutover documentation
Tracks issues, system defects, and dependencies across vendors
Performs related responsibilities as required
Qualification
Required
Bachelor's degree in Industrial & Systems Engineering, Business Administration, Healthcare Management, Computer Science, or related fields and three years of experience in health plan design, decision support, clinical data analysis, health plan operations, or an equivalent combination of education, training and experience
Preferred
Master's degree in Industrial & Systems Engineering, Healthcare Management, Public Health (MPH), Business Analytics, or related field
Additional experience and technical skills preferred: Exposure to healthcare, consulting, operations research, digital transformation, or analytics
Experience with process mapping, workflow design, or service design
Experience supporting projects or cross-functional teams through consulting clubs, capstones, internships, or co-ops
Strong analytical skills: Excel, Python or R (preferred), and data visualization (Tableau/Power BI)
Process mapping tools (Lucidchart, Miro, Visio)
Familiarity with Agile, Lean, Design Thinking, or systems engineering frameworks
Company
Emory University
Emory University is an institute of higher learning and a private research university.
10001+ employees
H1B Sponsorship
Emory University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (417)
2024 (370)
2023 (308)
2022 (266)
2021 (164)
2020 (162)
Funding
Current Stage
Late StageTotal Funding
$719.87MKey Investors
GettyNational Institutes of HealthHyundai Hope On Wheels
2025-08-20Grant· $0.28M
2024-11-13Grant· $15M
2024-08-28Grant· $0.4M
Leadership Team
Claire E Sterk
President Emerita and Charles Howard Candler Professor of Public Health
Gregory Fenves
Chancellor
Recent News
2026-01-16
News-Medical.Net
2025-11-23
Company data provided by crunchbase