Aroha Technologies, Inc · 1 day ago
Peer Supervisor (Management Analyst III)
New Castle, DE
Contract
Onsite
Senior Level
5+ years expAroha Technologies, Inc is seeking a Peer Supervisor to serve as a vital link between frontline Peer Support staff and program leadership. This role involves supervising peer staff across Delaware counties, ensuring the integrity of community services, and providing operational support to peer teams.
Software
Responsibilities
State-Wide Supervision: Oversee peer staff across New Castle, Kent, and Sussex counties through weekly telephone check-ins and bi-weekly in-person site visits
Operational Liaison: Serve as the primary communication bridge between peer staff and organization leadership
Logistics Coordination: Manage and review transportation needs for peer teams to ensure community members are reached effectively
Documentation & Reporting: Maintain detailed logs of all supervisory contacts, field visits, and team communications
Administrative Support: Escalate staff concerns or performance issues to Site Managers (this role focuses on support and coordination rather than disciplinary action)
Quality Assurance: Ensure the efficient delivery of services and adherence to the Mobile Bridge Program standards
Qualification
Required
Must be a Certified Peer Recovery Specialist (CPRS)
Minimum of 5 years of professional experience in the Mental Health and Substance Use Disorder field
Must possess a Valid Driver's License and be willing to travel to various sites throughout the state
Strong proficiency in email communication, telephone etiquette, and professional documentation
Proven ability to mentor staff and navigate complex healthcare systems
Company
Aroha Technologies, Inc
AROHA is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing, call center, and global sourcing solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
SATHEESH CHAND RAAVI
Chief Operating Officer
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