Saragossa · 4 days ago
End User Services Engineer- growing hedge fund- $150,000-$170,000 base + bonus!
NYC Metro Area
Full-time
Hybrid
Mid Level
$150K/yr - $170K/yrSaragossa is a growing hedge fund based in NYC, seeking an End User Services Engineer to provide high-level support to traders and senior leaders. The role involves managing end-user technology across various platforms, troubleshooting complex issues, and continuously improving workflows in a fast-paced environment.
ConsultingProfessional ServicesRecruitingStaffing Agency
Responsibilities
Support traders, researchers, and senior leaders in a fast-paced, mission-critical setting
Drive end-user technology across Windows, macOS, and mobile platforms
Troubleshoot complex hardware, software, networking, and market data issues
Support AV and conferencing systems in high-visibility environments
Manage onboarding and access
Support VDI for secure remote work
Document solutions through an ITSM platform
Continuously look for ways to automate and improve workflows
Qualification
Required
Experience supporting environments in financial services (or similarly demanding settings)
Strong troubleshooting instincts
Communication skills to work directly with traders and executives
Ability to drive end-user technology across Windows, macOS, and mobile platforms
Troubleshoot complex hardware, software, networking, and market data issues
Support AV and conferencing systems in high-visibility environments
Manage onboarding and access
Support VDI for secure remote work
Document solutions through an ITSM platform
Continuously look for ways to automate and improve workflows
Company
Saragossa
Saragossa is a consultancy that offers recruitment and staffing services to the data science and financial technology industries.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-09-23
2023-03-06
Company data provided by crunchbase