Cedar Point Federal Credit Union® · 17 hours ago
Assistant Branch Manager
Lexington Park,MD,US
Full-time
Onsite
Mid Level
3+ years expCedar Point Federal Credit Union® is seeking an Assistant Branch Manager to support various member service areas and perform duties of the Branch Manager in their absence. The role involves overseeing staff, assisting with audits, and ensuring high-quality service to members while maintaining compliance with regulations.
AccountingCredit CardsFinancial Services
Responsibilities
Able to perform in all Member Service areas of the Credit Union, including but not limited to: Lending, New Accounts, Reception Desk, and Teller line. Perform duties and responsibilities of Branch Manager in their absence
Have broad knowledge of Credit Union services and policies and the ability to answer inquiries of a general nature. Responsible for staying current on all products and services offered by the credit union and be proactive in offering these products and services when applicable
Schedule staff with input from the Branch Manager. Make adjustments pertaining to staff and workflow, in the absence of the Branch Manager
Assist with branch audits in all areas including but not limited to; vault, loans, accounts, security, ATM, and cash
Perform branch balancing at all levels to include but not limited to; order cash, balance vault cash, balance miscellaneous transactions, verify IP Admin or IP Archive and transmit
Responsible for opening and closing facility; open/secure vault and money, verify teller stations are loaded/secure, unarm/arm alarms and respond to alarm calls on an as needed basis
Monitor work of Member Services Representatives to ensure the highest quality of service to members, mentor and train staff as needed. Assist staff or members in resolving complex account issues
Keep Management informed of area activities and any significant problems as needed
Work with outside vendors on an as-needed basis
Assist members with Visa Gift Cards
Assist the Branch Manager with employment interviews, monthly coaching, employee relations issues, and performance evaluations as required
Sign checks for authorized disbursements
Oversee the ordering of all branch supplies and youth gifts
Become and remain a Notary Public and Signature Guarantee
Complete required and recommended educational courses; Follow all rules and regulations as applicable to job function, including but not limited to Bank Secrecy Act
All other duties as assigned
Qualification
Required
Associate's degree in business, finance, or any related field of study or equivalent work experience
Three or more years of consumer lending experience with the credit union or other financial institution
Excellent organizational, verbal, and written communication skills
Familiarity with Microsoft Office an asset
Ability to work independently with little supervision
Ability to understand and follow oral and written instructions
Ability to deal tactfully, courteously, and effectively with the public as well as employees
Ability to work quickly and accurately with members
Must be flexible to accommodate the schedule of the branch, including Saturdays
Visual acuity. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; extensive reading on a computer monitor
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, either in person or on the phone
Light work. Exerting up to 60 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work
Body motions: Standing, walking lifting stooping, kneeling, crouching, bending, crawling. Pushing and pulling
Fingers and hands: Grasping, picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Grasping: Applying pressure to an object with the fingers and palm. Making substantial repetitive movements (motions) of the wrists, hands, and/or fingers
Preferred
Supervisory experience is preferred
Company
Cedar Point Federal Credit Union®
Cedar Point Federal Credit Union (CPFCU) is organized to serve people who live, work, worship, go to school and do business in St.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Roach
President/CEO
Amanda Russell, SHRM-CP
Chief of People & Culture Officer
Recent News
GlobalFinTechSeries
2023-05-01
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