NEOGOV · 13 hours ago
Library Associate
Whitewater, WI
Full-time
Onsite
Entry Level
$19.43/hr - $26.24/hr
2+ years expNEOGOV is seeking a Library Associate for the City of Whitewater. This position is responsible for performing a variety of library paraprofessional tasks including providing direct customer service, planning and leading library programs, and conducting outreach services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plans and implements library programs and events; may provide off-site library services and programs
Markets and publicizes library programs, events, and services, including tabling at community events
May assist with maintaining programming budget
Handles patron requests in the library, by email and by phone. Communicates with the general public, other library staff, city staff, board members, staff at other libraries, and library system staff
Follows library policies and procedures; enforces library policies as necessary
Provides basic reference services and technology support for patrons, and refers more complex requests to the assistant library director
Provides readers’ advisory and assists patrons in finding library materials
Assists patrons with library digital services, library website, and catalog navigation
Assists patrons with printing, copying, laminating, and other library services
Provides access to meeting and study rooms, including tables, chairs and AV equipment
Assists patrons with room reservations and program registration as needed
May perform routine cataloging/classification of materials
May maintain collections, including archival collections
Performs tasks such as dusting, cleaning computer stations, and other cleaning
In the absence of library administrative staff, may be assigned responsibility for the facility and its operations in the event of an emergency, such as fire or tornado or a network outage
Circulation duties including checking materials in and out; processing requests for materials from consortium libraries, registering new patrons and maintaining patron records; maintaining a daily service record; printing reports and notices; shelving returned materials; accepting interlibrary loan requests; collecting payments; processing incoming and outgoing delivery of library materials; quality-check materials
Other related duties as assigned
Actively support the Library’s mission
Maintain patron confidentiality and library rights
Adhere to the City of Whitewater Employee Manual
Adhere to the American Library Association’s Library Bill of Rights, Code of Ethics, Freedom to Read Statement and Freedom to View Statement
Convey a courteous and professional attitude
Maintain contemporary knowledge of library practices
Foster and maintain positive public relations for the Library within the community
Qualification
Required
High school graduate or equivalent
Basic computer skills required. Successful completion of computer competency test will determine if this requirement is met
Ability to communicate orally and in writing in English
Ability to train others
Ability to advise and interpret how to apply policies, procedures and standards to specific situations
Ability to perform cashier duties accurately
Ability to work well under pressure and handle stressful situations, to organize work and set priorities, managing time and resources to meet deadlines and changing demands within the entire operation of administrative services, perform duties with a minimum of supervision
Proficiency in typing, electronic data processing and a working knowledge of modern office practices and procedures
Ability to effectively meet and deal with the public
Ability to work effectively in cooperation with fellow employees as a member of the staff team
Ability to work in and maintain an environment that deals with sensitive and confidential information
Valid state driver's license or ability to obtain one within four (4) months
Preferred
Related post secondary or technical course work or training preferred
Two (2) years library, clerical or customer relations experience preferred
Benefits
Wisconsin Retirement System (WRS) – WRS participation begins the 1st day of employment. The City and Employees share the required Employee Trust Fund (ETF) contribution.
Wisconsin Public Employers Group Life Insurance Program – Employees are eligible to purchase life insurance in this program on the 1st of the month following their hire date. Spousal/dependent coverage is available.
Income Continuation Insurance (Long Term Disability Insurance) – Employees are eligible for coverage the 1st of the month following their hire date. City will pay full cost of basic coverage at 180 day elimination period. Employee may pay a premium to reduce the elimination period and purchase supplemental coverage if eligible.
Wisconsin Group Health Insurance – Employees are eligible for coverage the 1st of the month following their hire date. Single or Family coverage available.
Dental Insurance – Employees are eligible for coverage the 1st of the month following 30 days of employment.
Vision Insurance - Employees are eligible for coverage the 1st of the month following 30 days of employment.
Section 125 Flexible Benefit– Optional Employee benefit. Employees are immediately eligible for the City's FSA (Section 125) Program benefit upon hire. FSA contributions can be made for Medical and/or Dependent care.
Direct Deposit– All employees are required to participate in direct deposit.
Paid Vacation – Employees are eligible for paid vacation. Vacation time is prorated during the first year of employment and is awarded on a calendar-year basis.
Paid Sick Leave - Employees earn sick leave hours each pay period.
Lifestyle Savings Account (LSA) - $325 for wellness and other eligible expenses. This amount will be prorated based on your start date for the first year of employment.
Wisconsin Deferred Compensation Program (WDC) – The WDC is Wisconsin's supplemental retirement savings program authorized under Section 457 of the Internal Revenue Code (IRC). Employees choosing to participate in the program enroll directly with WDC for payroll deduction.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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