Line Support Engineer jobs in United States
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iSpace, Inc. · 5 hours ago

Line Support Engineer

iSpace, Inc. is seeking a Line Support Engineer to provide support for computer applications and end-user computing devices. The role involves troubleshooting hardware and software issues, managing support calls, and ensuring effective communication in a hybrid work environment.

ConsultingInformation ServicesLocation Based ServicesStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Pankaj Nath
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Responsibilities

Experience supporting computer applications and end-user computing devices
Experience supporting Windows 7/10, Active Directory, LAN/Networking
Experience using MS-Office, and problem ticketing applications
Experience executing processes on an AIX/UNIX environment
Experience managing 2nd level support calls (Level 1)
Experience managing 3rd level support calls (Level 2)
Demonstrated hardware troubleshooting for printers, scan guns, desktop PCs/laptops, handheld devices
Ability to follow and document processes
Ability to adapt/learn in a changing environment
Experience with general IT processes and development methodologies
Solid analysis, proven problem solving and decision-making skills
Good time management and prioritization skills
Strong communication skills both verbal and written

Qualification

Windows 7/10Active DirectoryLAN/NetworkingAIX/UNIXMS-OfficeProblem ticketing applicationsHardware troubleshootingTime managementCommunication skillsProblem solvingAdaptability

Required

1-3 years of experience Level 1
Experience supporting computer applications and end-user computing devices
Experience supporting Windows 7/10, Active Directory, LAN/Networking
Experience using MS-Office, and problem ticketing applications
Experience executing processes on an AIX/UNIX environment
Experience managing 2nd level support calls (Level 1)
Experience managing 3rd level support calls (Level 2)
Demonstrated hardware troubleshooting for printers, scan guns, desktop PCs/laptops, handheld devices
Ability to follow and document processes
Ability to adapt/learn in a changing environment
Experience with general IT processes and development methodologies
Solid analysis, proven problem solving and decision-making skills
Good time management and prioritization skills
Strong communication skills both verbal and written

Company

iSpace, Inc.

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iSpace is a global services company focused on Information Technology Services, Business Process Services, Location Based Services and Healthcare Solutions.

H1B Sponsorship

iSpace, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (29)
2023 (26)
2022 (76)
2021 (26)
2020 (70)

Funding

Current Stage
Late Stage

Leadership Team

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Suresh Kothapalli
CEO
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Company data provided by crunchbase