ApTask · 21 hours ago
Document Services Specialist
Washington, DC
Full-time
Hybrid
New Grad, Entry LevelApTask is a leading global provider of workforce solutions and talent acquisition services. They are seeking a Document Services Specialist to manage document production, workflow coordination, and provide excellent customer service. The role involves editing, formatting, and maintaining confidentiality of documents while supporting departmental projects and initiatives.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Edit, format, create, revise, and convert documents using multiple applications
Transcribe audio and digital dictation, including deposition transcripts
Spell‐check, proofread, and cross‐check documents for accuracy and completeness
Convert documents to and from standard formats based on customer requests
Maintain confidentiality of all records and files
Act as a coordinator to distribute job requests to team members when needed
Process requests using best practices and the most efficient methods
Assist with departmental projects and initiatives
Provide desk‐side support when required
Act as a point of contact for large projects
Create or oversee Master Logs for large projects to ensure organization
Provide excellent customer service by answering questions knowledgeably
Communicate professionally with customers via telephone, email, and remote access
Interact effectively with all levels of management, staff, clients, and prospective clients
Qualification
Required
Prior office support services experience (copy, print, scan)
Mailroom experience
Customer service experience
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
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