Written Word Media · 7 hours ago
Technical Product Manager
Chapel Hill, NC
Full-time
Hybrid
Mid Level
4+ years expWritten Word Media is seeking a full-time Product Manager to manage their existing set of products for Authors. This role focuses on coordinating technical initiatives across various teams and ensuring smooth product management processes. The ideal candidate will be detail-oriented and passionate about supporting independent authors.
AdvertisingMarketingPublishing
Responsibilities
Ship Products : Drive execution by working with engineering, QA, and design to ship products on time, and measure product effectiveness. Run daily standups, manage workflow, and collaborate with the team
Communicate Clearly: Communicate the company's priorities crisply and candidly. Uncover issues, remove roadblocks, and speak up when a priority has changed, a project is blocked, or there is a personnel issue
Manage Sprints : Run our bi-weekly Jira sprint process: facilitate planning, standups, and retrospectives. Track progress, surface blockers, and keep everyone accountable for deliverables. We prioritize effectiveness over dogmatic adherence to Agile
Collaborate across teams : Partner with operations, engineering, marketing, and customer support to define project requirements and priorities. Translate operational issues into precise, actionable requirements for the engineering team
Triage Bugs : Troubleshoot and resolve customer-reported issues and internal team issues. Coordinate with internal teams to resolve customer-facing problems
WordPress Management : Update content, manage plugins, and troubleshoot fundamental site issues. Support Marketing as they iterate on landing pages and other marketing initiatives
Qualification
Required
4-5 years of experience in a related digital field (D2C or publishing experience is helpful but not required)
Strong project management skills, capable of handling multiple projects simultaneously and ensuring timely delivery
Ability to communicate the company's priorities crisply and candidly
Experience running bi-weekly Jira sprint processes: facilitate planning, standups, and retrospectives
Ability to troubleshoot and resolve customer-reported issues and internal team issues
Experience with WordPress management: update content, manage plugins, and troubleshoot fundamental site issues
Courage and confidence to voice issues and have important conversations
Commitment to continuous improvement and asking how to get better
Preferred
Knowledge of SQL, WordPress, Node.js, or HTML/CSS
Experience with email marketing platforms
Familiarity with digital marketing, especially in publishing or e-commerce
You are an author, a reader or just love books in general
Benefits
Comprehensive health, vision, dental, and insurance benefits.
401k and Profit Sharing: Automatic 3% company contribution to your 401k, plus an annual discretionary profit share.
Book Perks: Free books to support your reading habit, with purchases benefiting indie bookstores.
Company
Written Word Media
Written Word Media offers book promotion and advertising services to empower authors and publishers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
NC IDEA
2014-01-01Grant
Leadership Team
Ricci Wolman
Founder
Recent News
NC IDEA
2022-04-27
Company data provided by crunchbase