IntouchCX · 1 day ago
Customer Service Representative (Contract)
Las Vegas, NV
Contract
Onsite
New Grad, Entry Level
$18/hr - $18/hr
0+ years expIntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across various communication channels. They are currently hiring Inbound Customer Service Representatives (Contract) who are passionate about delighting customers through effective communication and problem-solving. The role involves assisting customers via inbound calls, emails, and chats to ensure a positive experience with each interaction.
Outsourcing/Offshoring
Responsibilities
Assist all customers through inbound calls, emails, and/or chats
Communicate a variety of information to the customer
Be an active listener and help resolve customer inquiries
Provide a meaningful and positive experience with every customer interaction
Learn and retain a thorough working knowledge of all existing and new products and services
Qualification
Required
A high school diploma (or equivalent)
6 months – 1 year of customer service experience
Great communication skills, both verbal and written
The ability to be consistently ready to work and on time as scheduled
The understanding you will be working on site at our state-of-the-art campus in Las Vegas, NV
Benefits
Flexible schedules
Industry-leading benefits - Health, Dental, Vision, 401(k)
Amazing career growth opportunities
401(k)
Dental insurance
Health insurance
Referral program
Vision insurance
Company
IntouchCX
We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.
10001+ employees
Funding
Current Stage
Late StageRecent News
Times of India
2024-05-20
2024-04-06
Company data provided by crunchbase