Cardinal Health · 5 hours ago
Customer Service Supervisor, Operations Management
TN-LaVergne-3PL LV3
Full-time
Onsite
Entry, Mid Level
$68K/yr - $87K/yr
1+ years expCardinal Health is a leader in healthcare services, and they are seeking a Customer Service Supervisor to oversee the order management team. This role involves supervising staff, managing customer relationships, and ensuring operational excellence within the 3PL business.
Health CareHospitalMedical
Responsibilities
Training employees; planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems, and attend client meetings as necessary
Hold employees accountable, sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
Handle any escalations and apply expertise to solve standard and non-standard problems within own area
Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
Builds confidence and respect of others through a positive and energizing style
Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
Builds customer relationships, interprets customer needs and assesses their business requirements
Resolves day-to-day or routine problems using defined processes
Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
Qualification
Required
High school diploma preferred, College Degree highly preferred
Must live within 1 hour radius of LaVergne, TN for onsite visits
Ability to sit for long periods of time in an open setting
Demonstrate superior customer support talents
Ability to prioritize multiple, concurrent assignments and work with a sense of urgency
Stay organized by utilizing time management skills
Preferred
1-2 years of customer service-related experience preferred
Strong communication/customer service skills, (written and verbal) preferred
Strong leadership skills preferred
Intermediate Microsoft Office knowledge preferred
Benefits
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Company
Cardinal Health
Cardinal Health is a manufacturer and distributor of medical and laboratory products.
10001+ employees
H1B Sponsorship
Cardinal Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (128)
2024 (116)
2023 (140)
2022 (158)
2021 (106)
2020 (142)
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2025-08-28Post Ipo Debt· $1B
2006-08-16Post Ipo Debt· $78M
1983-08-12IPO
Leadership Team
Aaron Alt
Chief Financial Officer
T
Tony Caprio
Executive Vice President
Recent News
Morningstar.com
2026-01-16
Company data provided by crunchbase