Akkodis · 6 hours ago
Trading Application Support
New York, NY
Contract
Hybrid
Senior Level
$75/hr - $77/hr
7+ years expAkkodis is seeking a Trading Application Support professional for a contract job in New York, NY. The role involves being the first point of contact for business users, managing critical trading system environments, and ensuring effective problem resolution and support processes.
Information Technology & Services
Hiring Manager
Aditya Singh
Responsibilities
First point of contact for end business users in Rates GFF
Ownership and delivery of on-boarding support of or processes into the MAPS organization
Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
Monitoring and alerting of critical trading system environments
Troubleshooting of complex systems issues
Proactive identification and resolution of problem hotspots
Development of tools and driving efficiency/stability improvements
Accurate tracking of support effort to enable effective management reporting
Release implementation and enforcement of change management policy
Major Incident management and Problem Management
Qualification
Required
7+ years work experience in production support (preferably financial domain)
Experience with FICC Trading Applications and trade life cycle management
Strong business application support and problem diagnosis skills
Strong desire/ability to jump in and investigate issues, resolve problems, and communicate status
Ability to deal with a high pressure Trading environment
Manage oneself in an environment of high frequency business and technology changes adhering to release and change management principles
Personable, effective communicator with ability to build and maintain partnerships
Ability to deal directly with business users and development teams on a daily basis and act as primary liaison
Proven ability to handle difficult situations, users and make critical decisions
Must be able to communicate crisply and clearly both from a verbal and written perspective
Strong interpersonal skills
Excellent work ethic - willing to be on-call on weekend
Must be able to work autonomously and independently solve problems when needed
Must be resilient and confident working in a high pressure environment
Excellent communication skills essential
Leadership
Operating systems: Linux primarily
ITIL Certification or performed in a role that demonstrates application of the principles
Scripting languages: Unix Shell, Python
SQL (intermediate level: multi-table joins, grouping results, stored procedures)
Grid computing (e.g. Data Synapse), job scheduling (Autosys, Crontab) batch management
Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)
Enterprise Monitoring - ITRS Geneos, Splunk, Dynatrace
Documentation (Confluence)
Experience with trading risk systems
Preferred
Product knowledge - Risk PnL including, PV, Delta, Gamma and derivatives risk and securities including Government Bonds, Agencies, Futures, Swaps, Inflation-linked products, US Treasuries and Bills
Market data - yield curves, funding curves, volatility / correlation surfaces (general understanding / familiarity)
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
A 401K plan
Paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law
Holiday pay where applicable
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase