Part Time IT Administrative Coordinator jobs in United States
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1st Financial Bank USA · 12 hours ago

Part Time IT Administrative Coordinator

1st Financial Bank USA is a nationwide fleet management company with a legacy of 80 years, dedicated to providing exceptional service and fostering long-term partnerships. They are seeking a Part Time IT Administrative Coordinator to support employee technology needs, maintain accurate records, and act as a liaison between employees and IT leadership.

BankingCrowdfundingFinancial ServicesInsurance
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Comp. & Benefits

Responsibilities

Employee Technology Lifecycle Support
+ Coordinate onboarding technology tasks for new hires, including equipment preparation, account setup requests, & documentation
+ Support employee offboarding by coordinating account deactivation, collecting equipment, and confirming completion of required steps
+ Maintain standardized onboarding and offboarding checklists and ensure all steps are documented
Device & Asset Administration (Including Cell Phones)
+ Order, set up, and manage company cell phones and mobile service plan
+ Maintain accurate inventory of IT assets including laptops, desktops, monitors, peripherals, printers & mobile devices
+ Perform routine maintenance on spare devices (updates, reboots, physical cleanup)
+ Track assignment, return, redeployment, and end-of- life status of devices
+ Coordinate secure disposal or return of retired equipment
Software & License Tracking
+ Maintain records of software licenses and user assignments
+ Assist with adding or removing user access by submitting requests to the MSP or IT Manager
+ Track renewals and notify IT leadership of upcoming needs
MSP & Helpdesk Coordination
+ Serve as an administrative point of contact for helpdesk tickets and escalations
+ Track ticket status, follow up with the MSP, and ensure timely resolution
+ Communicate updates to employees as needed
+ Identify repeat issues and escalate patterns to the IT manager
Administrative & Documentation Support
+ Assist with scheduling IT related training sessions or internal communications
+ Prepare and distribute IT updates or instructions
+ Document meeting notes, decisions, and action items
+ Maintain organized IT documentation, procedures, and asset records
Perform all other duties as assigned

Qualification

Active DirectoryMicrosoft O365Ticketing systemsVerbal skillsFollow-up skillsProfessional interactionWritten skillsOrganizational skillsOwnershipResponsibility

Required

Strong written & verbal skills
Ability to demonstrate ownership & responsibility
Ability to effectively interact at all levels of the organization as well as with external vendors professionally
Excellent organizational & follow-up skills

Preferred

Experience with or exposure to Active Directory, Microsoft O365 and ticketing systems
Bachelor's degree

Benefits

Medical insurance
Generous paid leave program
401(k)
And much more!

Company

1st Financial Bank USA

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1st Financial Bank USA is a financial services company providing community banking, credit card, and financial services.

Funding

Current Stage
Growth Stage

Leadership Team

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Gregg Silver
Chief Financial Officer
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Company data provided by crunchbase