NVA General Practice · 16 hours ago
Customer Service Representative (Part-Time)
South Shore Animal Hospital is a community dedicated to the health and happiness of pets and their families. They are seeking a friendly, enthusiastic, and detail-oriented Customer Service Representative to assist clients, manage appointments, and ensure a positive experience for pet owners.
HospitalMedicalPetVeterinary
Responsibilities
Greet and assist clients in person, over the phone, and via digital platforms with a warm and professional demeanor
Schedule appointments and manage the clinic’s calendar efficiently
Maintain accurate client records and handle data entry tasks with precision
Provide clients with information about our services, policies, and procedures
Handle billing, payments, and other financial transactions
Address and resolve client inquiries and concerns promptly and effectively
Coordinate communication between clients and veterinary staff
Qualification
Required
High school diploma or equivalent required
Previous customer service experience, preferably in a veterinary or medical setting
Strong interpersonal and communication skills
Excellent problem-solving abilities and attention to detail
Ability to work effectively in a team-oriented environment
Proficiency in computer use and familiarity with veterinary management software is a plus
A genuine love for animals and dedication to providing high-quality client care
Benefits
Employee discounts on veterinary services and products.
Opportunities for professional development and growth.
Company
NVA General Practice
At NVA General Practice, we’re on a mission to give every pet their best life.
H1B Sponsorship
NVA General Practice has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (6)
2022 (3)
2021 (6)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$128MKey Investors
OMERS Private EquitySummit Partners
2019-06-17Acquired
2017-07-07Private Equity
2007-05-01Private Equity· $128M
Recent News
Morningstar.com
2025-11-11
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