Shinesty · 1 day ago
Wholesale Sales Operations Coordinator w/a sense of humor
Shinesty is a company focused on making the world take itself less seriously through humor and entertainment. They are seeking a Sales Operations Coordinator to support their wholesale sales team by managing daily sales operations, ensuring order accuracy, and maintaining systems and data management.
FashionLifestyleRetail
Responsibilities
Manage wholesale orders across systems (NetSuite, NuOrder, Faire, MarketTime)
Track orders from placement through shipment and delivery
Coordinate with Fulfillment and Operations to resolve order or inventory issues
Ensure order accuracy and on-time execution
Monitor EDI order flow and error queues daily
Resolve EDI errors and exceptions within defined timelines
Track and document EDI chargebacks and resolutions
Coordinate fixes with internal teams when issues repeat
Maintain accurate customer, product, and order data across wholesale systems
Set up accounts, update catalogs, and manage access for sales reps
Support testing and rollout of new tools or workflows
Prepare and distribute recurring sales and operations reports
Maintain trackers for orders, inventory, forecasts, and tasks
Ensure reports are accurate and delivered on time
Flag issues or inconsistencies for leadership review
Provide operational support to sales reps (catalog links, order questions, system help)
Ensure reps are using current tools and materials
Route escalations to the right internal team
Coordinate catalog creation and updates with Merchandising
Monitor catalogs to ensure sold-out or discontinued items are updated
Distribute updated digital and printed catalogs to reps
Coordinate timelines, materials, and systems support for trade shows
Assist with post-show order follow-up and reporting
Qualification
Required
2-5 years experience in sales operations, order management, or sales support
Strong organizational skills and attention to detail
Comfortable working across multiple systems and spreadsheets
Able to juggle multiple priorities and meet deadlines
Clear communicator who follows through
Preferred
Experience with ERP, order management, or CRM systems a plus
Wholesale, apparel, or consumer products experience preferred
Benefits
Flexible PTO, no accrual needed
Hybrid with the expectation of being able to be in the Denver office :80% of the time
Flexible working hours — focus on results, not clock time
Access to all tools and resources required to be successful
A collaborative team that works hard, has fun, and takes pride in doing both
Company
Shinesty
Shinesty is a vintage clothing brand that aims to bring an outlandish collection of clothing.
Funding
Current Stage
Early StageTotal Funding
$7.86MKey Investors
Azure Capital Partners
2020-06-18Series A
2019-07-18Series A· $2.49M
2017-05-30Seed· $3.39M
Recent News
2024-01-27
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