TikTok · 5 hours ago
TikTok Shop – Methodology & Strategy Operations Expert
Los Angeles, CA
Full-time
Onsite
Senior Level
$106K/yr - $274K/yr
5+ years expTikTok is the leading destination for short-form mobile video, and they are seeking a Methodology & Strategy Operations Expert to support the platform’s e-commerce growth. The role involves developing merchant operation methodologies, leading strategic initiatives to improve merchant performance, and driving education and enablement for merchants.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
Responsibilities
Develop general merchant operation methodologies and industry-specific solutions. Evaluate merchant performance through data analysis, merchant research, and hands-on case follow-ups, and distill scalable e-commerce operating methodologies for the US market to guide merchants in achieving business results at different growth stages
With the goal of helping merchants acquire traffic and improve operational performance, lead key strategic initiatives such as creator matching, merchant-generated content, and search, recommendation, and marketplace operations. Identify key operational metrics, build a high-quality best-practice case library, and drive broad adoption and education among US merchants
Build localized training and curriculum systems, and drive methodology education and enablement for merchants, improving overall merchant satisfaction on TikTok Shop
Drive the productization of merchant operation methodologies and solutions, including but not limited to data products, operational tools, and marketing tools, to improve merchant efficiency at scale
Qualification
Required
Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field
5+ years of experience in research-driven roles within content-driven e-commerce, including strategy research, central strategy teams, business analytics, or roles focused on scaling operating models through data and insights
Preferred
Strong research, analytical, and abstraction capabilities, with the ability to identify merchant operating patterns, uncover underlying drivers of performance, and synthesize insights into structured, scalable methodologies; deep understanding of the e-commerce value chain
Excellent cross-functional collaboration and influence skills, with a strong sense of ownership and strategic perspective; ability to work closely with product, marketing, and industry operations teams to translate research insights into frameworks, tools, and scalable solutions
Benefits
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
H1B Sponsorship
TikTok has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase