OPENLANE · 1 day ago
Vendor Relations Coordinator
United States
Full-time
Remote
New Grad, Entry Level
$19/hr - $21/hrOPENLANE is a technology company that simplifies wholesale operations for its customers. They are seeking a Vendor Relations Coordinator to provide excellent service to repossession vendors by developing customized solutions and navigating complex situations.
AutomotiveE-CommerceElectric VehicleRecreational VehiclesWholesale
Responsibilities
Work with unique and complex situations regularly
Drive positivity into what are often negative situations for repossession vendors
Be an investigator and gather documentation on each account to be able to allow a repossession vendor to contract with PAR North America’s services
Collaborate with team members to provide excellent customer service
Maintain excellent customer service skills in a high volume and fast-paced environment through written and verbal communication
Act as a liaison between client teams and recovery vendors
Monitor and process all account transactions in our internal queue system
Perform Audits on recovery vendors to ensure they are meeting PAR standards
Maintain log of all daily activities through provided productivity tracking methods
Qualification
Required
High School Diploma or equivalent is required
Excellent attention to detail and can effectively manage accounts and inquiries
Strong interpersonal skills and can provide exceptional service to internal and external customers
Proficient in using computer systems and Google Workspace applications
Ability to work with unique and complex situations regularly
Ability to drive positivity into what are often negative situations for repossession vendors
Ability to gather documentation on each account to allow a repossession vendor to contract with PAR North America's services
Ability to collaborate with team members to provide excellent customer service
Ability to maintain excellent customer service skills in a high volume and fast-paced environment through written and verbal communication
Ability to act as a liaison between client teams and recovery vendors
Ability to monitor and process all account transactions in our internal queue system
Ability to perform Audits on recovery vendors to ensure they are meeting PAR standards
Ability to maintain log of all daily activities through provided productivity tracking methods
Preferred
Bachelor's degree preferred
Previous customer service, recovery, collections, or remarketing experience is preferred
Excellent organizational and communication skills
Competent office skills are required
Daily use of Google applications such as Gmail, Docs, and Sheets
Implement and assure adherence to all company policies and procedures
Demonstrate a commitment to stated values and business ethics
Exhibit professional excellence and consistently work as a teammate, supporting other members of the team
Benefits
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
OPENLANE
OPENLANE is an online auction company for automotive dealers to buy and sell wholesale vehicles.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Meritech Capital Partners
2011-08-15Acquired
2008-12-31Series Unknown· $10M
2008-05-27Series Unknown· $25M
Leadership Team
Peter Kelly
Chief Executive Officer
Recent News
2026-01-20
2025-11-19
2025-11-12
Company data provided by crunchbase