Indian River State College · 19 hours ago
Application Analyst – Financial Aid and Accounts Receivable
Fort Pierce, FL
Full-time
Hybrid
Mid Level
$70K/yr - $70K/yr
3+ years expIndian River State College is seeking a detail-oriented and collaborative Application Analyst to support and enhance their student financial systems. This role involves maintaining accurate configuration and system integration for Banner Accounts Receivable and Financial Aid processes, while collaborating with various departments to improve student financial processes.
Higher Education
Responsibilities
Provide functional and technical support for Banner Accounts Receivable and Financial Aid modules
Configure, maintain, and enhance Banner tables, rules, and processes related to billing, payments, refunds, aid awarding, disbursements, and reconciliation
Support integrations with third-party systems such as payment processors (e.g., Transact, Nelnet), financial aid tools, and workflow automation platforms
Monitor and maintain system schedules, batch processes, and job submissions
Collaborate with Financial Aid, Student Accounts, Finance, and other stakeholders to analyze business processes and identify opportunities for efficiency, automation, and improved student experience
Translate functional requirements into system configurations, technical specifications, and testing plans
Recommend best practices aligned with Banner capabilities and higher education standards
Conduct impact analysis, testing, and validation for Banner upgrades, patches, and configuration changes affecting AR and Financial Aid
Coordinate user acceptance testing (UAT) and document results
Ensure changes are thoroughly documented and communicated to stakeholders
Ensure systems comply with federal, state, and institutional regulations related to student accounts and financial aid (e.g., Title IV)
Monitor data integrity across AR and Financial Aid modules and support audits, reconciliations, and reporting needs
Develop or support operational reports and data extracts using Banner data, SQL, and reporting tools
Provide training, documentation, and ongoing support to functional users in Financial Aid and Student Accounts
Create and maintain system documentation, procedures, and job aids
Serve as a liaison between functional offices, IT teams, and Ellucian support
Participate in data governance, ERP governance, and cross-functional project teams
Collaborate with ERP Analysts, Report Writers, and technical teams to ensure consistent data usage and system alignment
Stay current on Ellucian Banner releases, regulatory changes, and higher education best practices
Completes all other related duties and responsibilities as assigned
Qualification
Required
Bachelor's degree in Information Systems, Business, Finance, or a related field
Minimum of 3 years of experience supporting ERP systems, preferably Ellucian Banner
Demonstrated experience with Banner Accounts Receivable and/or Financial Aid modules
Strong understanding of Banner AR and Financial Aid processes, data structures, and workflows
Experience with system configuration, troubleshooting, and functional analysis
Working knowledge of SQL for data validation and reporting
Excellent analytical, problem-solving, and organizational skills
Strong written and verbal communication skills with the ability to translate technical concepts for non-technical users
Ability to manage multiple priorities and collaborate across departments
Preferred
Experience in a higher education environment supporting student financial systems
Familiarity with Banner Reporting, Ellucian Insights, or Ethos Data Lake
Experience with workflow automation tools such as Ellucian Intelligent Processing (EIP)
Knowledge of third-party financial aid or payment systems
Understanding of financial aid compliance, Title IV regulations, and student billing practices
Benefits
Comprehensive Health Coverage
Retirement Plans for a Secure Future
Generous Paid Time Off
Employee Discounts
Professional Growth Opportunities
Company
Indian River State College
Indian River State College is a school in Fort Pierce.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Timothy J. Marshall
Vice President Institutional Technology/Chief Information Officer
Dr. Calvin Williams
Associate Vice President of Advising and Career Services / Chief Retention Officer (CRO)
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