Nokia · 15 hours ago
Customer Project Manager
Bellevue, WA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expNokia is a global leader in connectivity for the AI era. The Customer Project Manager is responsible for overseeing customer programs and ensuring successful project delivery while managing resources, stakeholders, and customer satisfaction.
ElectronicsEnterprise SoftwareInternet of ThingsMobile DevicesTelecommunications
Responsibilities
Manages customer programs, which may consist of multiple projects grouped to deliver business benefits
Oversees contracts that may be designated as key projects by Business Groups (BG) or markets, ensuring delivery of operational and project scope across single or multiple BGs/BUs
Ensures all project and operational activities align fully with Nokia’s Mode of Operation
Develops and maintains project plans, anticipating and managing changes through coordinated change management across cost, scope, schedule, and quality (CSSQ)
Evaluates delivery approach options and selects the most effective method for execution
Manages handovers from Sell to Execute and from Delivery to Care, monitoring progress throughout the process
Customizes global operational processes in collaboration with relevant stakeholders to meet project requirements (e.g., network operations, supply chain, logistics, acceptance)
Serves as the primary customer interface during delivery, managing relationships, addressing complaints, implementing corrective actions, and accommodating changing requirements
Leads the project team and may assume certain line management responsibilities
Ensures proper project closure and/or handover as required
Qualification
Required
10–12 years of experience in a software technology company
Strong understanding of communications software, with proven experience managing customer programs
Ability to plan, lead, and deliver customer projects successfully
Solid business acumen and a deep understanding of complex business dynamics and customer needs
Proven ability to unite and lead cross-functional teams
Creative, innovative thinker with excellent communication, interpersonal, and presentation skills
Highly self-motivated, independent, and driven, with an exceptional work ethic and a strong desire to succeed
Preferred
Experience in the telecom industry
Advanced degree (master's or Ph.D.)
Benefits
Flexible and hybrid working schemes
A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
Life insurance to all employees to provide peace of mind and financial security
Well-being programs to support your mental and physical health
Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
Employee Growth Solutions to support your personalized career & skills development
Diverse pool of Coaches & Mentors to whom you have easy access
A learning environment which promotes personal growth and professional development - for your role and beyond
Company
Nokia
Nokia manufactures mobile devices, network infrastructure, and location-based technology for businesses. It is a sub-organization of Enscryb.
10001+ employees
H1B Sponsorship
Nokia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (262)
2024 (264)
2023 (259)
2022 (250)
2021 (296)
2020 (287)
Funding
Current Stage
Public CompanyTotal Funding
$4.45BKey Investors
European Investment BankNVIDIANational Telecommunications and Information Administration
2025-12-16Post Ipo Debt· $511.84M
2025-10-28Post Ipo Equity· $1B
2025-06-30Post Ipo Debt· $1.76B
Leadership Team
Justin Hotard
President and CEO
Victoria Hanrahan
Chief of Staff to the CEO
Recent News
Dallas Morning News
2026-01-25
Hindu Business Line
2026-01-24
Company data provided by crunchbase