DP Professionals (DPP) · 1 week ago
Technology Support Specialist II
Columbia, SC
Full-time
Onsite
Entry, Mid Level
2+ years expDPP is seeking a Technology Support Specialist II for an opportunity in Columbia, SC. The role involves actively resolving routine to moderately complex technical needs of customers and ensuring documentation and processes are current as business and technology changes evolve.
Human ResourcesInformation TechnologyRecruiting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Actively resolve routine to moderately complex technical needs of customers by managing problems and suggesting solutions
Research, resolve and respond to requests received from customers
Ensure documentation and processes are current as business and technology changes evolve
May have an in-depth knowledge or experience in specific areas
Will be a member of the Technology Support Center team, made up of two supervisors and 17 technicians
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or other job-related degree
OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience
OR, 2 years job-related work experience plus 2 years of technical help desk experience or other job related experience
Candidate must be eligible to obtain a low-level US security clearance (Public Trust)
Preferred
Citrix
VPN
Microsoft Products (Outlook, Teams)
Ability to multitask
Ability to troubleshoot
Strong communication skills
Company
DP Professionals (DPP)
We are DP Professionals (DPP), and we help our clients find great candidates.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Barbara Blau
CEO
Company data provided by crunchbase