NetImpact Strategies Inc. · 9 hours ago
Senior Remedy ITSM Developer
United States
Full-time
Remote
Senior Level, Lead/Staff
9+ years expNetImpact Strategies Inc. is a trusted advisor driving impact through digital transformation for the Federal Government. They are seeking a Senior Remedy ITSM Developer to join their IT Services team, responsible for developing enterprise business solutions leveraging ITIL processes and maintaining the BMC Remedy platform.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Proven experience as a key technical resource leading the development of solutions in client environments
Provide technical leadership and training, perform peer code reviews and ensure the BMC team follows development best-practices
Ability to create workflow objects and understanding the existing implementation
Experience in working with BMC Remedy Helix Version 20.03 or higher
Experience with ARS version 8.x, 19.x, 20x - Hands on knowledge in BMC Remedy Workflow objects work experience in troubleshooting AR client and Server logs
Ability to work in a collaborative multiapplication team environment
Generate operational reports and KPI analysis as needed
Prepare client facing and internal deliverables that are technology related
Transform functional requirements into detailed technical designs that represent actionable development tasks
Maintain production system reliability through utilization of change management process
Monitor health, usage and overall compliance of the application
Qualification
Required
Bachelor's degree in Computer Science, MIS or Business-related discipline
9+ years of hands-on experience as a BMC Remedy developer
Experience developing and implementing systems using Agile/Scrum methodology
9 years of experience with ITIL Service Management processes - ITIL certifications preferred
5 years of Database administration, preferably MS SQL Server and Postgres
Previous experience working with and mentoring junior BMC Remedy developers
Understanding and experience related to advanced BMC Remedy development including Pentaho Spoon and webservices (REST & SOAP)
Must be able to meet government eligibility requirements
This is a W-2, Full-Time, Remote position
Preferred
Federal Consulting Industry Experience Preferred
Benefits
Comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
401(k) Plan – Immediately vested employer contributions; no matching required
Generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
Pet Insurance (because our little critters are part of our families, too!)
Tuition reimbursement, internal training programs, & company-sponsored industry certifications
Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet
Company
NetImpact Strategies Inc.
NetImpact has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Wilson
Chief Operating Officer
Chad Sheridan
Chief Innovation Officer
Recent News
2025-02-16
2025-02-16
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