Abnormal AI · 9 hours ago
Director, Field Operations
Abnormal AI is looking for a Director, Field Operations to lead how their revenue organization plans, executes, and scales in an AI-native environment. This role is responsible for ensuring insights translate into consistent behavior and predictable outcomes across various teams while partnering closely with Sales, Marketing, Customer Success, and other departments to improve decision quality and establish scalable operating rhythms.
Artificial Intelligence (AI)Cyber SecurityEmailInformation TechnologyNetwork Security
Responsibilities
Lead and develop the Field Operations team by setting priorities, coaching for impact, and building scalable, repeatable operating models
Translate GTM strategy into field execution by partnering with Sales and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas
Improve the accuracy and consistency of global sales forecasting through standardized processes, advanced analytics, and AI-enabled forecasting approaches
Own field operating rhythms, including pipeline and forecast reviews, inspection cadences, QBR inputs, and performance dashboards
Drive sales process and execution excellence across the full funnel, supporting evolving motions across segments and channel-assisted deals
Lead territory, capacity, and coverage design in partnership with Sales leadership, including segmentation models and change management
Partner with RevOps and Systems teams to ensure GTM tools (e.g., Salesforce, forecasting, engagement, and analytics platforms) support how the field sells and inspects work
Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort
Co-lead cross-functional GTM initiatives such as new segment launches, partner motions, and pricing or packaging changes through planning and adoption
Act as a strategic partner to GTM leadership by providing data-backed recommendations, highlighting risks and tradeoffs, and helping prioritize across competing initiatives
Qualification
Required
8+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment
3–5+ years of experience leading and scaling operations, analytics, or GTM teams
Strong analytical and problem-solving skills, with experience defining metrics and translating complex data into actionable insights
Proven experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process
Demonstrated experience applying AI, advanced analytics, or automation to redesign operating models
Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools
Strong stakeholder management and communication skills, with experience influencing senior GTM leaders and managing change across teams
Comfort operating in ambiguous environments while maintaining high execution standards
A continuous improvement mindset focused on balancing short-term execution with long-term scale
Preferred
Experience supporting channel partner motions and partner-influenced forecasting and pipeline inspection
Familiarity with AI-assisted forecasting tools or predictive pipeline health frameworks
Experience in companies scaling from Mid-Market into Enterprise or Strategic segments
Experience leading cross-functional operating model changes across multiple GTM functions (Sales, Marketing, CS, Channel)
Benefits
Bonus
Restricted stock units (RSUs)
Benefits
Company
Abnormal AI
Abnormal AI is the leading AI-native human behavior security platform.
H1B Sponsorship
Abnormal AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
Funding
Current Stage
Late StageTotal Funding
$534MKey Investors
Wellington ManagementCrowdStrike Falcon FundInsight Partners
2024-08-06Series D· $250M
2023-03-29Series Unknown
2022-05-10Series C· $210M
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