Securitas Security Services USA, Inc. · 18 hours ago
Regional Account Manager
New York, NY, United States
Full-time
Onsite
Senior Level
$120K/yr - $126K/yr
5+ years expSecuritas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. The Regional Security Account Manager (RAM) is responsible for the overall management and coordination of guard service operations and security-related initiatives at the client’s New York location, ensuring operational excellence and high levels of client satisfaction.
Public SafetyRisk ManagementSecurity
Responsibilities
Exemplify Securitas’ Core Values
Act as the primary point of contact for the client, ensuring high-quality services and client satisfaction
Continuously assess service quality and proactively address issues
Develop and implement training programs and ensure compliance with regulations
Establish and maintain performance metrics and KPIs
Collaborate with the Global team to align with global security objectives and initiatives
Identify and utilize networking opportunities for standardizing processes and service delivery
Oversee staff development, provide feedback and coaching
Ensure proper scheduling, staffing, and cost efficiencies
Administer resolutions to issues and discipline as needed
Manage invoice and payment processes, including expenditures
Collaborate on policy and procedure management
Monitor client credits and adjust as necessary
Maintain ongoing communication with all stakeholders
Perform any additional duties as assigned by the Global team
Qualification
Required
Bachelor's Degree or an equivalent combination of experience and education in Security Management, Criminal Justice, or equivalent field
Minimum of 5-6 years of relevant management experience with increasing responsibility within the private sector security industry or related public sector
Strong security and business management experience
Knowledge of security protocols, risk assessment, and emergency response procedures
In-depth knowledge of security operations and procedures
Excellent planning and organizational skills
Strong P&L and financial experience
Ability to interpret, track, and maintain schedules, metrics, and performance indicators
Invoice auditing
Capacity to maintain composure and professionalism in unusual circumstances
Adaptability to rapidly changing environments or assignments
Proficiency in computer skills, particularly Microsoft Office and data visualization tools
Strong team collaboration and client-centric mindset
Strong leadership, decision-making, and problem-solving abilities
Excellent communication and interpersonal skills
Preferred
Security management experience is strongly preferred
Law enforcement and/or military experience is a plus
Persuasive and articulate leader able to communicate security-related concepts to a broad range of security personnel and Client colleagues
Effective project management and organizational skills to oversee complex projects
Excellent team building, collaboration, communication, and presentation skills
Benefits
Medical, dental, vision, and life insurance
10 accrued vacation days, 4 personal holidays, 6 sick days
401K with company matching
Career Growth: Continuous training and leadership development programs.
Dynamic Work Environment: Be a part of a highly engaged and results-driven team.
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Company
Securitas Security Services USA, Inc.
Securitas knows Security. It is our only business.
10001+ employees
H1B Sponsorship
Securitas Security Services USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (5)
2022 (5)
2021 (5)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
A
Allan L Cordova
Chief Information Security Officer
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