TTX Company · 3 hours ago
Digital Service Management Intern
Charlotte, NC
Internship
Onsite
InternTTX Company is a leading provider of railcars and related freight car management services to the North American rail industry, and they are seeking a Digital Service Management Intern. The intern will assist in developing and implementing IT service processes, collaborate with business leaders, provide documentation support, analyze IT process records, and liaise with stakeholders for process changes.
AutomotiveLogisticsRailroad
Responsibilities
Assist in developing and implementing IT service processes and procedures
Collaborate with business leaders and analysts to ensure systems and/or processes (Change Management, Problem Management, & Major Incident) are functioning effectively
Provide documentation and administrative support for Major Incident Response and Problem Management investigations
Analyze IT process records to identify any trends/issues and recommend improvements
Liaise with stakeholders to coordinate process changes and ensure smooth adoption
Qualification
Required
Currently pursuing a Bachelor's Degree in Information Technology, Computer Science, or a related field
Keen interest in technical processes and change management (e.g., process flow)
Familiarity with Microsoft Office tools, including Copilot
Strong communication and organizational skills
Strong technical writing skills
Benefits
Paid Time Off
Health, Dental and Vision benefits
401(k) with company match
This position participates in Railroad Retirement
Company
TTX Company
We’re TTX, a company that provides railcars and related freight car management tools to the North American rail industry.
Founded in 1955
1001-5000 employees
H1B Sponsorship
TTX Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (6)
2023 (3)
2022 (4)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Victoria Dudley
CFO and Treasurer
Brian Powers
Vice President, Chief Human Resources Officer
Recent News
2025-08-25
2025-07-01
2025-07-01
Company data provided by crunchbase