Industrial Electric Mfg. (IEM) · 2 hours ago
Sales Operations Manager
United States
Full-time
Remote
Mid, Senior Level
$150K/yr - $180K/yr
5+ years expIndustrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. They are seeking a detail-oriented and strategic Sales Operations Manager to optimize sales processes, manage CRM systems, and ensure cross-functional alignment to support the sales organization.
AutomotiveElectronicsLogisticsManufacturing
Responsibilities
Evaluate, refine, and document sales workflows to ensure efficiency and consistency
Identify bottlenecks and implement solutions to shorten the sales cycle
Partner with leadership to design and roll out scalable processes as the organization grows
Manage and maintain document and process integrity (e.g. Sharepoint)
Own day-to-day management and optimization of the CRM system (Salesforce)
Ensure pipeline accuracy, data integrity, and adoption across all sales teams
Build and maintain dashboards for leadership to track KPIs, pipeline health, and performance
Support quarterly and annual forecasting processes with data-driven insights
Conduct win/loss analysis and trend reporting to inform strategic planning
Support onboarding of new sales hires with process training and tool setup
Develop training guides, playbooks, and resources to drive consistency across the team
Act as a subject matter expert for sales tools and processes
Collaborate with Marketing to ensure lead management, campaign tracking, and attribution are seamless
Partner with Finance on sales compensation tracking, quota setting, and revenue reconciliation
Work with Execution & Delivery team and Operations to align handoffs and customer lifecycle processes
Evaluate, implement, and manage sales technology stack (automation, enrichment, enablement tools)
Continuously identify opportunities to streamline workflows through automation and integrations
Provide ad hoc analysis and insights to support sales strategy initiatives
Lead or support special projects such as territory planning, account segmentation, or incentive design
Act as a trusted advisor to sales leadership on operational improvements
Qualification
Required
Bachelor's degree in Business, Finance, Marketing, or related field (or equivalent experience)
5-10 years of experience in Sales Operations, Revenue Operations, or Business Operations
Strong proficiency with CRM systems (Salesforce)
Advanced Excel/Google Sheets and data analysis skills; experience with BI tools (Tableau, Power BI, Looker) is a plus
Excellent communication skills with the ability to present insights clearly
Strong problem-solving mindset, highly organized, and detail oriented
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package
The full range of medical, financial, and/or other benefits
Company
Industrial Electric Mfg. (IEM)
Industrial Electric Mfg. is an electronic manufacturing company that provides electrical distribution equipment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Clayton Such
Chief Executive Officer
Warren (Jay) Potter
Interim Chief Financial Officer
Company data provided by crunchbase