Recovery Team Leader jobs in United States
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The Healing Place · 1 day ago

Recovery Team Leader

positionLouisville, KY
timeFull-time
remoteOnsite
seniorityMid Level
money$19/hr - $19/hr

The Healing Place is seeking a Recovery Team Leader to serve as a lead operational resource for Recovery Coordinators. This role involves providing hands-on support with intake coordination, ensuring compliance with timelines, and fostering effective communication among teams.

Addiction TreatmentFitnessHealth CareOutpatient CarePersonal HealthWellness

Responsibilities

Serve as a lead resource for Recovery Coordinators by providing guidance and support related to intake, utilization review, and documentation workflows
Support consistent, high-quality client intake, including prescreening, insurance verification, call tracking, and coordination of transportation and resource referrals
Monitor authorization, continued stay, and discharge timelines to ensure accuracy, timeliness, and compliance, escalating issues as needed
Facilitate informal team huddles or process check-ins to reinforce best practices and effective communication
Act as a point of escalation for complex client or documentation-related concerns
Collaborate with Detox, Program, Clinical, and administrative teams to support standardized workflows and accurate information flow
Serve as a subject-matter resource for Recovery Coordinators by providing training and guidance on procedures, electronic health record documentation, and confidentiality standards
Promote a culture of empathy, respect, and client advocacy
Oversee accurate and timely documentation of client interactions, including tracking calls, insurance verifications, authorizations, and resources provided
Ensure compliance with all relevant laws, regulations, and internal policies, including confidentiality and data protection requirements
Prepare and review reports as needed for internal and external stakeholders (e.g., insurance providers and partner agencies)
Support community engagement and awareness efforts in collaboration with Development and Programs teams
Participate in staff meetings, training sessions, and professional development activities
Perform additional administrative and client-related duties as assigned

Qualification

Electronic health recordsCPR certificationMicrosoft ExcelMicrosoft WordMicrosoft OutlookOrganizational skillsCommunication skillsProblem-solving skillsConfidentialityCollaborative work

Required

High School Diploma or Equivalency required
Ability to obtain CPR certification within three (3) months of hire
Proficiency in Microsoft Excel, Word, and Outlook
Experience working with electronic health records or similar systems
Strong organizational, communication, and problem-solving skills
Ability to maintain confidentiality
Ability to work collaboratively in a fast-paced, mission-driven environment

Company

The Healing Place

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The Healing Place is an addiction treatment centre.
dateFounded in 1987
location
Louisville, Kentucky, USA
people-size51-200 employees
web-link
https://www.thehealingplace.org

Funding

Current Stage
Growth Stage
Total Funding
$0.85M
Key Investors
Kentucky Opioid Abatement Advisory Commission
2023-10-02Grant· $0.85M

Leadership Team

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John-Mark Hack
President and CEO
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Recent News

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The Healing Place: Where recovery meets workforce renewal in Louisville
2025-09-04
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2025-06-05
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2025-04-28
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