Four Seasons Hotels and Resorts · 6 hours ago
Spa & Retail Associate Seasonal PT
Four Seasons Hotels and Resorts is a luxury hospitality company dedicated to providing exceptional guest experiences. The Spa & Retail Associate is responsible for ensuring a smooth shopping experience and assisting in the spa, while actively contributing to sales targets and maintaining store presentation.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Greet and assist customers in a friendly and professional manner. Help customers select products that suit their preferences
Maintain a deep understanding of the product range and brand lifestyle culture. Provide detailed information about the products to customers, answering any questions regarding products or equipment
Actively contribute to achieving sales targets. Upsell and cross-sell products while maintaining a high standard of service
Ensure the store is always clean, organized, and visually appealing. Regularly check stock levels and communicate with the team regarding replenishment needs
Accurately process sales transactions, handle cash and card payments, and issue receipts
Assist in stock receiving and inventory control. Ensure that stock is stored correctly and that products are rotated
Build and maintain positive relationships with customers, ensuring they leave the store satisfied and likely to return
Uphold the values and standards of the Four Seasons brand in every interaction with customers. Ensure that all communication, appearance, and actions reflect the luxury and elegance of the brand
Qualification
Required
Minimum 1+ years in guest/customer service role
Passion for ski culture, luxury retail clothing and customer service
Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment
Requires knowledge of the ability to operate computer equipment, POS system and Microsoft applications
Ability to stand for 8 hours and lift up to 50lbs
Fluency in English is required for this location
This job requires applicants to have current work authorization in the United States
A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays
Preferred
Luxury retail experience preferred
Benefits
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Employee Cafeteria available for meals
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Recent News
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