GearSource · 2 hours ago
Accounting Coordinator / Bookkeeper (Remote)
GearSource is seeking a hands-on, full-cycle bookkeeper to support their marketplace business. The role involves overseeing pay-ins, payouts, and tax documentation while ensuring accurate accounting entries and enhancing customer experience.
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Responsibilities
Reconcile order and transaction details between our marketplace platform dashboard and payment processors (Airwallex and/or Stripe), ensuring payment, tax, and customer documentation is complete and accurate
Monitor pending transactions and follow up with Operations and Sales when action is required to move orders forward
Perform pre-payout reviews to identify issues (tax treatment, missing details, mismatches, incorrect calculations) before payouts are approved; coordinate revisions and final approval with the Operations Manager
Review, approve, and maintain customer tax exemption certificates
Create and verify payment links when needed (Stripe, etc.)
Review and approve claims and refunds prior to processing
Record and reconcile incoming payments in company systems and accounting records in QB
Communicate with customers as needed to clarify data and transactions (phone, email, or approved messaging channels)
Handle sensitive legacy accounts with tracking and communications as required
Provide basic bookkeeping support for our related SaaS business (as needed)
Maintain daily or weekly tracking reports as requested by the Accounting & Finance Manager or Fractional CFO
Qualification
Required
Exceptional written and verbal English communication is required
Reconcile order and transaction details between our marketplace platform dashboard and payment processors (Airwallex and/or Stripe), ensuring payment, tax, and customer documentation is complete and accurate
Monitor pending transactions and follow up with Operations and Sales when action is required to move orders forward
Perform pre-payout reviews to identify issues (tax treatment, missing details, mismatches, incorrect calculations) before payouts are approved; coordinate revisions and final approval with the Operations Manager
Review, approve, and maintain customer tax exemption certificates
Create and verify payment links when needed (Stripe, etc.)
Review and approve claims and refunds prior to processing
Record and reconcile incoming payments in company systems and accounting records in QB
Communicate with customers as needed to clarify data and transactions (phone, email, or approved messaging channels)
Handle sensitive legacy accounts with tracking and communications as required
Provide basic bookkeeping support for our related SaaS business (as needed)
Maintain daily or weekly tracking reports as requested by the Accounting & Finance Manager or Fractional CFO
Preferred
Experience with Stripe and/or Airwallex or other similar PSP's
Experience supporting online marketplaces and cross-border payments
Comfortable with reconciliations and tight payout timelines
Familiar with sales tax exemption certificates and documentation workflows