Rangam · 5 days ago
RCI-CONE-27203-1 Customer Support Specialist (excel) Houston TX (Only w2)
Houston, TX
Contract
Hybrid
Entry Level
$20/hr - $23/hr
1+ years expRangam is seeking a Customer Support Specialist to support customer onboarding and utility coordination. The role involves high-volume data entry, customer outreach, and request prioritization, requiring strong attention to detail and customer service skills.
ConsultingInformation TechnologySoftwareStaffing Agency
No H1B
Hiring Manager
Megha Barot
Responsibilities
Perform accurate, high-volume data entry related to customer onboarding and utility outreach
Prioritize and manage incoming customer requests (billing inquiries, payment escalations, etc.)
Communicate with utilities and internal teams to resolve issues
Audit work for accuracy and provide feedback for process improvements
Meet weekly performance metrics and deadlines
Qualification
Required
1–3 years of work experience (open to entry-level candidates)
Bachelor's degree required (or extensive relevant work experience considered)
Strong attention to detail and analytical mindset
Customer service experience (internal or external)
Ability to collaborate with cross-functional teams
Microsoft Excel: Intermediate level (working with spreadsheets and templates; no advanced formulas, macros, or VLOOKUPs required)
Preferred
Utility industry experience (not required; training provided)
Benefits
Company provides laptop and headset
Company
Rangam
Rangam is a global, innovative, Total Talent management firm with the mission of accelerating meaningful employment for everyone! We are a minority-, woman-, and disability-owned firm with over 25 years of experience promoting sustainable and inclusive talent programs within our communities and employers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nish Parikh
Co-founder & CEO
Hetal Parikh
Co-Founder & President
Company data provided by crunchbase