Inside Higher Ed · 4 days ago
Records and Registration Coordinator
Claremont, CA
Full-time
Onsite
Mid Level
$26/hr - $28/hr
3+ years expInside Higher Ed is committed to equal employment opportunities and a harassment-free environment. They are seeking a Records and Registration Coordinator to perform a variety of functions related to student services, including support for registration and maintaining academic records.
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Deliver positive, proactive service to Claremont McKenna College and The Claremont Colleges students, staff, and faculty, and to any members of the community seeking assistance from the office
Process, scan, and index student forms (major change, advisor change, grade type change, address change, etc.), as well as index historical information and documents in document management system
Ensure the accuracy of all electronic and hard copy records, particularly the data stored in the student information system (SIS) and OnBase through regular quality assurance review of electronic data, coordination of hard copy document maintenance in accordance with institute policies
Manage Registrar email account, phone lines, and provide front desk support
Closely monitor the Parchment e-transcript queue and fulfill orders as may be necessary, and resolve issues
Assist with entering transfer credit, pre-matriculation, and study abroad work
Support degree clearance processes and degree progress audits for commencement candidates to ensure on-time progress toward degree
Ensure that the front office is prepared for upcoming events and deadlines
Under the direction of the Assistant Registrars and Associate Registrars, prepare for enrollment periods by creating course sections, corresponding with students on leave, assigning registration appointments as necessary, and assisting with advisor clearance issues
Assist the Associate Registrar and Registrar/AVP in ordering, proofing, and organizing diplomas
Manage office supply inventory
Oversee office equipment servicing as needed
Manage and pay office bills
Assist in the maintenance of office production calendar
Maintain Disaster Roster preparedness and distribute class rosters
Prepare data in the current student information system for data migration
Coordinate special projects, tasks, and duties and provide assistance as assigned
Provide support as needed to colleagues within the Office of the Registrar and across the other divisions to ensure the efficient, effective operations of student services at Claremont McKenna College
Qualification
Required
Bachelor's degree, or equivalent combination of education and experience is required
Three years of experience in an administrative support role and customer service is required
Deploy professional technical skills, administrative support, and data input, in collaboration with colleagues, to best promote the College's strategic interests
Input data accurately into the system used by the Registrar's Office
Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, phone, and customer service skills
Ability to manage competing priorities while retaining focus on team goals
Intermediate computer skills, including a familiarity with a variety of software packages and basic computer programs (e.g., Microsoft Office 365). Proficient with technology. Interest and ability to learn and use new programs and technologies
Enforce FERPA regulations and maintain confidentiality as required; advise constituencies on FERPA and college privacy restrictions
Ability to maintain sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, gender identity, sexual orientation, and ethnic backgrounds of the Claremont McKenna community. Use of tact, discretion, courtesy, and patience in dealing with sensitive situations
Prioritize and perform multiple projects and tasks, meet deadlines and timelines, respond to others in a timely manner, handle interruptions from students and incoming phone calls, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College's strategic vision and the division's or department's annual goals
Personal integrity and ability to interact successfully with various constituencies on campus
Ability to work collaboratively as a member of the Registrar's Office as well as independently. Desire to be a team member on collaborative projects and implementation of new initiatives
Curiosity, initiative, and a problem-solving mindset. Positive attitude and strong work ethic
Preferred
A minimum of two years of higher education experience is preferred
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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