Keener Management, LLC · 11 hours ago
Lead Maintenance Technician
Montelago - Houston, TX 77089
Full-time
Onsite
Mid, Senior Level
3+ years expKeener Management, LLC is seeking a Lead Maintenance Technician responsible for maintaining the physical integrity of the community. This role involves ensuring a safe living environment, managing maintenance staff, and implementing preventive maintenance procedures.
FinanceFinancial ServicesReal EstateReal Estate Investment
Responsibilities
Conducts all business in accordance with company policies and procedures, state, and federal laws, e.g., OSHA, ADA, Fair Housing laws, etc
In conjunction with the Community Manager, the LEAD MAINTENANCE TECHNICIAN will assist in formulation of budgets for each upcoming calendar year regarding interior and exterior repairs and maintenance and replacement line items. The LEAD MAINTENANCE TECHNICIAN is responsible along with the Community Manager for achieving the budgeted NOI objectives approved by the Owner. This is achieved by staying within the established budget guidelines for both income and expenses each month throughout the year
The LEAD MAINENANCE TECHNICIAN must obtain approval from the Community Manager prior to ordering supplies or services that would exceed the approved operating budget each month. The goal is to streamline operating expenses and use the most cost effective replace/repair options available
Performs maintenance tasks personally or delegates to maintenance staff. Oversee and occasionally inspect work performed by the maintenance team. Documents inventory used for maintenance tasks
Institutes and manages a system for prioritizing/handling resident service requests and preventative maintenance. Corrects any maintenance situations within 24 hours when possible
Schedules maintenance staff to be available for emergency purposes, 24 hours a day, seven days a week
Takes the monthly safety courses as required
Maintains and communicates HAZCOM standard
Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws, EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants
Maintains constant awareness of the condition of physical property throughout the community and immediately corrects unsafe conditions, e.g., broken gates leading to the pool, broken steps open holes, broken/burned out exterior lights, etc
Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in safe condition
Provides new maintenance employees orientation training
Ensures maintenance team have taken required training provided by Keener Management
Provides employee training as needed of all subordinate maintenance staff. Instills a “safety first” attitude not only maintenance team but will all staff
Instructs staff on proper use and guidelines for using personal protective equipment (PPE)
Performs daily safety inspections of the property and maintenance shop
Performs scheduled maintenance of all equipment based on the manufacturer’s recommendation and operating manuals
Performs all work with the goal of keeping the property and the residents’ apartments in such condition that they will excel during agency inspections and audits
Maintains accurate records daily in the property management software system regarding preventive maintenance, service requests (received and completed), expenditures, apartment make ready status, work in progress etc
Orders and maintains maintenance supplies
Maintains EPA required Freon log, MSDS log, pool log, capital inventory log and other logbooks as required by the Community Manager
Maintains organization of maintenance shop
Coordinates pool maintenance to include cleaning and compliance with HRS standards
Maintains on-call report and log of service calls
Diagnoses and performs minor or routine maintenance or repair involving the following on a daily basis: Electrical and plumbing (including water lines). A/C and heating systems. Appliances (when applicable). Water irrigation systems. Stairs, gates, fences, patios, railings. Tile, carpet flooring. Roofing, gutters, fasteners. Interior/exterior lights. Fireplaces, ceiling fans. Gas fixtures and appliances (where applicable). Shutters, doors, cabinets, windows, sliding glass doors. Boiler, gas and electric. Door locks, P.O. boxes and locks. Security systems (where applicable). Walls. Pool areas, tiles, hot tubs/spa, pool fixtures
Schedules make ready assignments with staff and vendors
Performs all work with the residents’ satisfaction in mind, with a goal to ensure scores on resident satisfaction surveys above the industry index on move-ins, work orders and pre-renewal surveys
Ensures that all make ready repairs and services are completed correctly and on schedule
Monitors and schedules all maintenance activities
Reports all major repairs and requisitions to the Community Manager prior to any expenditure of funds
Change apartment locks and make replacement keys
Removes and transfers heavy appliances and equipment from storage areas to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary
Maintains adequate inventory of spare parts and maintenance materials in the maintenance shop to handle most common repairs and situations
Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same
Performs work area clean-up and safety related duties
Ensures that storage areas remain locked when not in use
Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant
Performs any additional duties assigned by the Community Manager or Regional Supervisor
Schedules and assigns all service requests
Promotes Keener Care culture of the company, ensuring that all personnel are aware of the importance of extending this philosophy to each other, the vendors, and the residents
Becomes familiar with the company’s strategic goals each year, striving to accomplish the goals at the site level
Strives for superior customer service in all areas, including customer service within the company as well as outside the company with residents and vendors
Qualification
Required
Must attain a minimum of 70% or greater on the Regional Maintenance Qualification Test
Position requires at least 3 years' experience in property maintenance or equivalent field
EPA certification and Certified Pool Operator (CPO) license are required
High school diploma or equivalent is required
Working knowledge of electrical systems, appliances, plumbing, carpentry, plastering, pool systems, drywall repair, painting, and HVAC
Ability to operate small hand tools and power tools
Ability to use voltmeters, am probes, hand saws, skill saws, Freon recovery machine, Freon gauges, drill motors, saber saws, pressure washer, golf carts, key machine, and pool filtering equipment
Preferred
Certified Apartment Maintenance Technician (CAMT) certification is preferred
Company
Keener Management, LLC
Devoted to Our Residents, Committed to Excellence, Driven by Success
51-200 employees
Funding
Current Stage
Growth StageRecent News
Morningstar.com
2025-07-07
2025-01-10
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