ADM · 19 hours ago
Pet Nutrition Technical Support Manager - Remote
United States
Full-time
Remote
Mid, Senior Level
$124K/yr - $216K/yr
5+ years expADM is a global leader in human and animal nutrition, committed to providing innovative solutions for nutritional challenges. The Pet Nutrition Technical Support Manager is responsible for offering expert guidance on pet formulations and products, troubleshooting issues, and delivering educational training to customers and internal teams.
Animal FeedHospitalityIndustrial
Responsibilities
Partner with account managers in a team-selling approach to provide technical assistance and expert advice to external pet customers regarding ADM products and services
Respond to internal and external inquiries related to pet nutrition, industry trends, formulation needs, and ADM ingredients for pet applications
Troubleshoot technical issues and resolve concerns related to product performance or customer feedback
Responsible for Product Management for specific ADM Pet ingredients including defining, developing, and executing the product strategy. This role serves as the bridge between business, technology, and user experience teams, ensuring alignment and successful product delivery
Develop and deliver training programs, presentations, and educational materials for internal teams and customers
Conduct webinars, workshops, and seminars to promote understanding of pet nutrition and product benefits
Stay updated on industry trends and scientific developments to ensure accurate and current information is shared
Collaborate with ADM research teams to provide insights into customer needs and feedback
Assist in the formulation and improvement of pet nutrition products based on market demands and scientific advancements
Ensure compliance with regulatory requirements for pet food and supplements
Build strong relationships with customers, pet industry stakeholders and internal colleagues and leaders
Act as the key point of contact for technical product-related inquiries and support
Represent the company at industry events, trade shows, and conferences to promote products and services
Work closely with sales, marketing, and research teams to align technical support strategies with business goals
Provide training and guidance to internal staff on technical aspects of pet nutrition products
Qualification
Required
Strong knowledge of pet food formulations, nutritional requirements, and industry regulations
Excellent communication and interpersonal skills for interacting with a diverse audience
Ability to explain complex scientific concepts in a clear and accessible manner
Strong problem-solving skills and attention to detail
Proficiency in data analysis and reporting tools
Experience writing and reviewing technical articles for scientific, marketing or trade publications
Ph.D. or M.S. degree in Animal Nutrition, Veterinary Science, Animal Biology, or related field
Minimum 5 years of experience in pet nutrition, veterinary support, or a related technical field
Preferred
Experience in customer service or technical sales support is a plus
Benefits
Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.
Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Paid time off including paid holidays.
Adoption assistance and paid maternity and parental leave.
Tuition assistance.
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
Company
ADM
ADM unlocks the power of nature to enrich the quality of life.
10001+ employees
H1B Sponsorship
ADM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (119)
2024 (135)
2023 (96)
2022 (109)
2021 (69)
2020 (68)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Monish Patolawala
Executive Vice President, Chief Financial Officer at ADM
Daniel Jones
Director, Technical Sales
Recent News
2025-12-16
Company data provided by crunchbase