RED Global · 12 hours ago
Operations Manager
LA Metro Area
Contract
Hybrid
Mid, Senior LevelRED Global is seeking an Operations Manager to lead cross-functional operational initiatives across various teams. The role involves establishing new operational processes, ensuring compliance, and driving continuous improvement in workflows to support the organization's growth.
Human ResourcesStaffing AgencyVenture Capital
Hiring Manager
George Onyett
Responsibilities
Establish and lead cross-functional operational initiatives across Platform, BASIS, and Integration, while managing a team of contractors and service providers
Anticipate and optimize resource needs, including identifying performance gaps, staffing requirements, and opportunities for efficiency
Develop and maintain environment management standards, including release controls, patches, and transport processes
Ensure timely application of system patches, including security updates, to maintain platform stability, compliance, and protection against vulnerabilities
Oversee high availability and performance of systems through proactive monitoring and incident response coordination
Establish new operational processes and standards to support the needs of a newly formed company, including designing, implementing, and evolving workflows that enable scalable, efficient, and resilient operations
Build with agility and adaptability in mind, enabling the organization to respond effectively to evolving business priorities and strategic growth opportunities
Partner with TPMs and PMO to align operational activities with project timelines and business priorities
Drive continuous improvement in operational workflows, including automation and tooling enhancements
Support Day 1 readiness and post-launch stabilization efforts
Collaborate with the BASIS Security Engineer to ensure compliance with SOX, GDPR, and internal controls
Own the organization and upkeep of operational documentation, ensuring it is created when needed, logically structured, consistently maintained, and easily accessible to relevant stakeholders
Track and report on operational KPIs, technical debt, and modernization opportunities
Act as a liaison between Platform, BASIS, and Integration teams to ensure seamless coordination
Engage with vendors and service providers to manage SLAs and operational dependencies
Support executive reporting and decision-making through clear summaries and operational insights
Qualification
Required
Establish and lead cross-functional operational initiatives across Platform, BASIS, and Integration, while managing a team of contractors and service providers
Anticipate and optimize resource needs, including identifying performance gaps, staffing requirements, and opportunities for efficiency
Develop and maintain environment management standards, including release controls, patches, and transport processes
Ensure timely application of system patches, including security updates, to maintain platform stability, compliance, and protection against vulnerabilities
Oversee high availability and performance of systems through proactive monitoring and incident response coordination
Establish new operational processes and standards to support the needs of a newly formed company, including designing, implementing, and evolving workflows that enable scalable, efficient, and resilient operations
Build with agility and adaptability in mind, enabling the organization to respond effectively to evolving business priorities and strategic growth opportunities
Partner with TPMs and PMO to align operational activities with project timelines and business priorities
Drive continuous improvement in operational workflows, including automation and tooling enhancements
Support Day 1 readiness and post-launch stabilization efforts
Collaborate with the BASIS Security Engineer to ensure compliance with SOX, GDPR, and internal controls
Own the organization and upkeep of operational documentation, ensuring it is created when needed, logically structured, consistently maintained, and easily accessible to relevant stakeholders
Track and report on operational KPIs, technical debt, and modernization opportunities
Act as a liaison between Platform, BASIS, and Integration teams to ensure seamless coordination
Engage with vendors and service providers to manage SLAs and operational dependencies
Support executive reporting and decision-making through clear summaries and operational insights
Company
RED Global
25 years of tech recruitment! RED Global is one of the world’s leading tech recruitment companies.
Founded in 2000
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2011-03-27Acquired
Leadership Team
Alan Didlick
Head Of Training And Development (Trainer, Coach)
Recent News
2023-12-26
Company data provided by crunchbase