Hyliion · 5 hours ago
Field Service Technician
Austin, TX
Full-time
Onsite
Mid Level
3+ years expHyliion is committed to creating innovative solutions for clean electricity production. The Field Service Technician is responsible for the deployment, commissioning, and service of the KARNO Power Module, ensuring reliable system performance through installations, troubleshooting, and customer support.
Clean EnergyCleanTechEnergyPower Grid
No H1B
Responsibilities
Assemble mechanical and electromechanical subsystems of the KARNO Power Module
Develop a working knowledge of system architecture, operating principles, controls, and safety requirements
Support factory testing, inspections, and quality verification activities
Collaborate closely with engineering and manufacturing teams to understand design intent and system requirements
Follow detailed build documentation, work instructions, and inspection checklists
Assist with fault diagnosis, repair, and reinstallation activities as needed
Travel to customer and partner sites to support mechanical and electrical installation activities
Perform KARNO Power Module system commissioning, startup, and acceptance testing
Conduct preventive, corrective, and troubleshooting maintenance
Diagnose mechanical, electrical, and controls-related issues using test equipment, remote diagnosis support, and software tools
Document service activities, inspection findings, and corrective actions accurately and timely
Prepare detailed service reports outlining work performed, diagnostic results, and customer feedback; coordinate closely with service engineering and factory quality teams
Interface professionally with customers, contractors, and internal engineering teams
Participate in on-call or rotating support schedules to support deployed systems, as required
Maintain service tools, service vehicles, and spare parts inventory to ensure timely and effective issue resolution
Additional duties and responsibilities as assigned and/or needed
Qualification
Required
Minimum of 3 years of hands-on experience in field service, mechanical assembly, maintenance, or repair of industrial equipment
High school diploma or equivalent required
Experience using and maintaining hand tools, torque tools, and diagnostic equipment
Strong mechanical aptitude with a working knowledge of electrical systems, controls, and sensors
Proven ability to troubleshoot and resolve complex equipment issues in field environments
Ability to read and interpret mechanical drawings, electrical schematics, wiring diagrams, and service documentation
Ability to document work performed clearly and accurately using digital tools
Strong communication skills and the ability to work effectively with customers and cross-functional teams
Ability to stand for extended periods and perform hands-on mechanical work
Ability to lift and maneuver components weighing up to approximately 50 lbs
Ability to work safely in industrial, outdoor, and construction-adjacent environments
Willingness to wear required personal protective equipment (PPE) and adhere to all safety protocols
Willingness to travel extensively (50–75%), including overnight and multi-day site visits
Valid driver's license with the ability to safely operate company vehicles
Preferred
Additional technical training, vocational education, military experience, or equivalent hands-on background
Experience supporting power generation equipment, generators, engines, or energy systems
Field commissioning or startup experience for industrial or energy equipment
Familiarity with preventive and predictive maintenance practices
Comfortable working independently in the field with remote engineering support
Benefits
Medical Plans, with PPO or HDHP options
Dental Plans, with buy-up option
Vision Plan
Life Insurance and Accidental Death & Dismemberment Plans, with buy-up options
Short Term Disability, paid for by the company
Long Term Disability, paid for by the company
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
401k/Roth 401k
Voluntary Accident Plans
Voluntary Critical Illness Plans
Hospital Indemnity Plan
Company
Hyliion
Creating innovative generator solutions that enable clean, flexible, and affordable electricity production.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$360.1MKey Investors
US Department of EnergyAxioma Ventures
2024-12-23Grant· $6M
2020-09-28Post Ipo Equity· $325M
2020-09-28IPO
Leadership Team
Thomas Healy
Founder and CEO
Vince Cubbage
Board Member
Recent News
2025-11-12
Company data provided by crunchbase