Senior Web and User Experience Manager jobs in United States
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Auburn University · 15 hours ago

Senior Web and User Experience Manager

Auburn University is seeking a qualified candidate for the position of Senior Web and User Experience Manager. This role leads the planning, development, and optimization of the university's primary web presence, ensuring that websites are modern, accessible, user-centered, and aligned with institutional goals while managing web development and UX strategy.

EducationHigher EducationUniversities

Responsibilities

Manages and leads the development and implementation of strategies that support the design, functionality, usability, and accessibility of Auburn University’s websites
Oversees and manages the day-to-day operations of web development, CMS management, and technical site performance for the university’s primary web properties
Directs UX activities, including user research, information architecture, wireframing, prototyping, and usability testing to ensure web experiences meet user needs and university standards
Partners with the Office of Information Technology, marketing and communications teams, and campus units to ensure consistency, security, and compliance across the website
Establishes and maintains digital standards, development workflows, and quality assurance processes to ensure efficient and scalable production
Uses analytics, performance data, and user feedback to evaluate digital effectiveness and recommend improvements
Provides consultation, training, and guidance to campus communicators and content managers regarding website best practices and accessibility
Supervises assigned staff, including developers, UX designers, and/or web project personnel
Manages project timelines, priorities, and resources to ensure high-quality delivery of web initiatives
Participates in university committees, working groups, and strategic planning efforts related to websites and user experience
Performs other duties as assigned

Qualification

User-centered designWeb accessibilityWeb developmentUX methodologiesHTMLCSSJavaScriptPHPSEOGraphic designAnalytical skillsProblem solvingTime managementTeam collaboration

Required

Bachelor's Degree with no specific discipline and 6 years of experience working in digital development, user experience, web management or related in a highly complex organization
Knowledge of web standards and how to remedy web accessibility issues
Understanding of graphic design fundamentals
A creative problem solver with critical thinking skills and strategic curiosity on how to make websites and web pages better
Knowledge and understanding of user-centered design (UCD), mobile-first and responsive design
Ability to apply new technologies and strong analytical and troubleshooting skills
Familiar with web technology, including HTML, CSS, JavaScript, PHP, FTP, Photoshop and Dreamweaver, and standard UX software
Ability to effectively manage multiple concurrent projects; use time management, prioritization skills, and independent judgment
Self-motivation with ability to work independently and in a team environment
Be passionate about all things design and innovation. Research and showcase knowledge of latest trends and technologies

Preferred

Degree in Digital Media, Computer Science, Information Systems, UX Design, or related field is desired
Experience working in higher education or in agency environments managing complex web projects
Three years of experience supervising teams of three or more full-time employees
Experience with enterprise-level CMS environments and multi-site digital governance
Strong understanding of UX methodologies, user research, and data-informed design practices
Demonstrated ability to lead cross-functional projects and collaborate with multiple stakeholders
Experience with SEO, AIO, digital accessibility, and performance optimization
Experience leading high-performing creative teams within a university or similar complex environment

Benefits

Generous benefits
Educational opportunities
Culture of support and work/life balance

Company

Auburn University

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Auburn University is an institute of higher learning that offers undergraduate and graduate courses.

Funding

Current Stage
Late Stage
Total Funding
$25.89M
Key Investors
National Safety CouncilDENSO’s North America FoundationNational Institute of Food and Agriculture
2025-06-25Grant· $0.05M
2024-10-30Grant
2024-06-26Grant· $0.89M

Leadership Team

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Kelli Shomaker
Sr. V-P for Business and Administration and CFO
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Katherine Alldredge
Executive Support Specialist to VP Advancement & Chief Operations and Strategy Officer
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Company data provided by crunchbase