General Dynamics Information Technology · 21 hours ago
Quality Assurance Lead
General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to U.S. government agencies. The Quality Assurance Lead will manage a team of auditors, ensuring quality control and management efforts while maintaining service level agreements and key performance indicators.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
Responsibilities
Manages and leads team of auditors to provide QA support
Leads quality control and management efforts developing and applying quality standards and has independent, direct reporting to corporate GDIT to ensure objective auditing and reporting
Documents service challenges or outages, directs requests for corrective actions to appropriate points of contact, and logs relevant activity
Conducts weekly meetings with operational oversight staff to capture trends and lessons learned and ensures broader program awareness
Participate in weekly update briefings to ensure operational awareness
Maintains and updates the program Quality Control Plan (QCP) and uses the Quality Assurance Checklist
Coordinates with vendors for scheduled audits/vulnerability assessment activities
Participates in vulnerability management meetings
Ensures appropriate knowledge management practices across the enterprise
Manages, monitors, measures, and reports SLA and KPI performance with automated performance reporting and deliver reports
Executes performance reviews at the request of the Government
Qualification
Required
BA/BS (or equivalent experience)
5+ years of experience
Security Clearance Level: Top Secret with SCI eligibility
Required Certifications: ITIL 4 Foundation
US Citizenship Required: Yes
Benefits
401K with company match
Comprehensive health and wellness packages
Professional growth opportunities including paid education and certifications
Rest and recharge with paid vacation and holidays
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
The ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
Funding
Current Stage
Late StageRecent News
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