ANDREW an Amphenol company · 20 hours ago
Applications Engineer - Power & Cabinet Solutions
Richardson, TX
Full-time
Onsite
Mid LevelANDREW, an Amphenol company, is seeking an Applications Engineer for their Power & Cabinet Solutions. This role involves providing hands-on sales technical support for the Power & Cabinet portfolio, focusing on training, deployment support, troubleshooting, and technical enablement to ensure successful implementation in customer networks.
Telecommunications
Responsibilities
Providing pre and post-sales technical support for Power & Cabinet solutions during customer deployments and operational use
Supporting carrier deployments through on-site and remote technical assistance
Conducting customer and installer training sessions, both on-site and in classroom-style environments
Supporting product demonstrations and technical overviews alongside Sales for customer engagements
Assisting with customer trials and solution evaluations in coordination with Sales and Engineering
Troubleshooting technical issues in the field, partnering closely with Technical Support and Engineering teams
Reviewing system behavior, alarms, and field data to help diagnose and resolve issues
Supporting Sales with technical input related to opportunities and customer requirements
Assisting with competitive product reviews and technical comparisons
Providing structured field feedback to PLM and Engineering to support product improvements and future development
Qualification
Required
Hands-on experience with Cabinets and DC Power systems in live network environments
Strong field experience supporting deployments, installations, or operational troubleshooting
Ability to work directly with installers, contractors, and carrier customers in high-visibility situations
Strong written and verbal communication skills
Comfortable delivering technical information to small groups and customer teams
Ability to work effectively within a distributed, team-based environment
Preferred
Have direct experience supporting carrier deployments
Have worked in field engineering, deployment, installation, or technical support roles within wireless telecom
Can review alarm history or system data to assist in diagnosing power or cabinet-related issues
Are comfortable managing customer escalations with professionalism and patience
Have experience working alongside Technical Support, Engineering, or Product teams
Bring a background as a Field Engineer, Deployment Engineer, Installation Lead, Site Supervisor, or similar
Company
ANDREW an Amphenol company
At ANDREW®, we are excited to announce our return with a renewed focus on innovation and excellence.
Founded in 1937
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase