eBay · 5 hours ago
Account Manager
Runnemede, NJ
Full-time
Onsite
Mid Level
$54K/yr - $86K/yr
3+ years expeBay is a global ecommerce leader that empowers millions of buyers and sellers worldwide. The Account Manager will be responsible for managing client relationships and ensuring customer satisfaction by collaborating with cross-functional teams and delivering outstanding service to clients.
AuctionsE-CommerceInternetMarketplaceRetail
Responsibilities
Provide excellent customer service for clients at the direction of the Consignment team to encourage client satisfaction and retention
Act as a point of contact for clients, addressing their needs and resolving any issues that arise
Collaborate with internal teams to ensure timely and successful delivery of our solutions according to client needs and objectives
Find opportunities for automation and improvements to save time and improve client satisfaction
Pull data and prepare reports for the client or Consignment team as requested
Qualification
Required
Knowledge of Trading Card Games(TCG) and sports trading cards, with solid understanding of their respective markets
Proven experience within the e-commerce, specialty or collectibles industry
Strong communication and interpersonal skills, demonstrating skill in building rapport with clients and internal teams
Excellent problem-solving skills and the ability to handle complex situations with professionalism
Ability to manage multiple clients simultaneously, with a keen attention to detail
Proficiency in using CRM software and other account management tools
A proactive approach to identifying and pursuing efficiency
Preferred
Bachelor's degree in business, marketing, or a related field
Minimum of 3-5 years of experience in collectibles of the hobby
Strong analytical capabilities coupled with interpreting data to make informed decisions
Proficiency in Excel, Smart Sheets or Google Sheets preferred
Benefits
Target bonus
Restricted stock units
Full range of medical
Financial
401(k) eligibility
Various paid time off benefits
PTO
Parental leave
Company
eBay
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
10001+ employees
H1B Sponsorship
eBay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (572)
2024 (883)
2023 (779)
2022 (682)
2021 (748)
2020 (766)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown
Leadership Team
Jamie Iannone
CEO
Alex Kazim
VP, GM eBay Services
Recent News
Digital Commerce 360
2026-01-23
2026-01-22
Company data provided by crunchbase