Cognizant · 2 hours ago
Program Manager- Microsoft Dynamics365 CRM
Bridgewater, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$165K/yr - $185K/yr
10+ years expCognizant is a leading professional services company, and they are seeking a Program Manager with extensive experience in Microsoft Dynamics CRM. The role involves managing complex development projects, collaborating with technical teams, and ensuring alignment between business needs and technical solutions.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
No H1B
Responsibilities
Manage complex development projects on-time, on-budget and within client specifications
Lead and collaborate with team solution and technical architects to identify and recommend CRM based solutions, integration points and related implementation architecture for business usage improvements, scalability, and performance
Oversee architects and developers make sure requirements are being met
Identify detailed business requirements to support CRM implementation within the scope of prioritized enhancements and projects
Lead and collaborate with team members to develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end-users as appropriate
Work with technical experts to support and ensure that the technical design aligns with overall business needs
Evaluate possible application performance bottlenecks at the early stages of the implementation & recommend remedial measures
Help build reusable assets for use in future projects
Qualification
Required
20+ years of industry experience as a Program manager with experience in Microsoft Dynamics CRM
An equivalent combination of education, certification, and relevant experience may be considered
Overall 20+ years of CRM experience and minimum 10+ years of project management experience with packaged software
Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects
Ability to collaborate with clients and lead project teams in creating solutions that supports the business requirements and business processes
Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units
Must work independently in complex fast paced environment to ensure quality and timeliness of system information
Nice to have experience with delivery of CRM serving as Program manager
Experience in professional services/consulting organization
Experience in enterprise rollouts
Experience working with enterprise development teams
Preferred
Life Science Domain (Preferably Indirect Sales Channel or Partner Sales Channel)
Safe Agile and PMP certification
Hands-on experience with agile / scrum methodology
Experience with collaborating with developers, clients, other business analysts, Solution Architects, Release Manager
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
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2026-01-24
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