Cognizant · 12 hours ago
Business Process Management (BPM) Consultant
Westlake, TX
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expCognizant is one of the world’s leading professional services companies, helping clients modernize technology and transform experiences. They are seeking a seasoned Business Process Management (BPM) Consultant to drive process transformation and operational optimization across Banking and Financial Services.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
Responsibilities
Engage with business and operations teams to understand process challenges, define functional requirements, and design end‑to‑end workflows that improve efficiency and control
Lead process discovery workshops, document current‑state and future‑state workflows, define business rules, and shape process improvements
Collaborate with technical teams to ensure translation of business needs into BPM configurations, user journeys, UI forms, integrations, and case workflows
Drive requirements gathering, backlog prioritization, sprint planning, and functional oversight in Agile delivery environments
Support creation of business documentation including BRDs, process maps, user stories, acceptance criteria, and test scenarios
Serve as a functional SME for BPM initiatives, advising on best practices, process governance, exception handling, and workflow optimization
Partner with QA teams to ensure functional coverage, scenario validation, and smooth UAT cycles
Provide functional leadership during production rollout and stabilization; guide enhancements and continuous improvements
Mentor team members and contribute to process standards, governance frameworks, and operational playbooks
Qualification
Required
10+ years of experience in driving process transformation, workflow design, and operational optimization across Banking, Capital Markets, and Financial Services
Engage with business and operations teams to understand process challenges, define functional requirements, and design end‑to‑end workflows that improve efficiency and control
Lead process discovery workshops, document current‑state and future‑state workflows, define business rules, and shape process improvements
Collaborate with technical teams to ensure translation of business needs into BPM configurations, user journeys, UI forms, integrations, and case workflows
Drive requirements gathering, backlog prioritization, sprint planning, and functional oversight in Agile delivery environments
Support creation of business documentation including BRDs, process maps, user stories, acceptance criteria, and test scenarios
Serve as a functional SME for BPM initiatives, advising on best practices, process governance, exception handling, and workflow optimization
Partner with QA teams to ensure functional coverage, scenario validation, and smooth UAT cycles
Provide functional leadership during production rollout and stabilization; guide enhancements and continuous improvements
Mentor team members and contribute to process standards, governance frameworks, and operational playbooks
Strong understanding of business process flows across Payments, Capital Markets operations, Customer Onboarding, and KYC/Operational workflows
Extensive experience partnering with business stakeholders to capture requirements and convert them into BPM‑based process solutions
Proven ability to lead functional discussions, facilitate workshops, and shape process transformation initiatives
Strong analytical, problem‑solving, and process‑design skills with experience in improving efficiency, usability, and workflow performance
Excellent communication, documentation, and stakeholder‑management abilities
Preferred
Hands‑on familiarity with BPM tools (Appian, IBM BAW/BPM) is a plus, primarily for understanding capabilities—not for deep technical development
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11113)
2024 (11423)
2023 (13054)
2022 (13876)
2021 (12651)
2020 (28659)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
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2026-01-24
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