Brown & Brown · 2 hours ago
Commercial Lines Senior Account Manager
Portland, OR
Full-time
Onsite
Senior Level
5+ years expBrown & Brown is seeking a Senior Account Manager to join their Commercial Lines team. The Senior Account Manager’s primary responsibility is to partner with an assigned producer to solve and handle account issues independently, while also coaching and mentoring the team.
Insurance
Hiring Manager
Alyssa Jones
Responsibilities
Consults on new business, prepares proposals and independently handles customer requests
Works directly with customer to ensure proper coverage is secured
Uses discretionary judgement to negotiate and obtain quotes; marketing approximately 30% of the book of business
Help customers understand their insurance policies/coverages and determine individual service needs
Leads the renewal process by obtaining, directly or indirectly, quotes and claims experience from various carriers
Handles new quoting and issuing new lines of coverage without the involvement of a producer. Recommend coverage to customers based on assessing the risk or risks they need to insure
Acts as liaison between producer and customer by obtaining exposure and operation updates, receiving renewal applications and ordering appropriate documents needed for renewal
Prepares and Completes Insurance Coverage Review’s if needed. Ensures the Insurance Coverage Review is completed, returned and sent to the insured with an approved letter/email
Analyzing contracts for certificates of insurance, issue certificates, and binders
Reviewing for accuracy on all policies, changes/endorsements, audits, and documentations
Preparing proposals, graphs, and service plans for customers
Answering customer and carrier questions via their preferred communication method in the areas of polices, endorsements, audits, accounting/billing, and coordination of claims/lost control services
Preparing all necessary applications and data for a complete submission to underwriters
Qualification
Required
Maintain a current Property & Casualty License in all required states
Must have experience working with residential communities such as HOAs and apartment complexes
Bachelor's Degree (BA/BS) with five (5) years of experience in the field of Property and Casualty insurance, or high school graduate with a minimum of eight (8) years of related experience in the field of commercial insurance; other combination of work and/or education will be considered
Solid knowledge and understanding of property and casualty coverage, current legislation, rules, laws, and other regulations
Familiarity with contracts and other provisions
Fluent with Microsoft Windows, Office 365, Word, and Excel
AMS360 experience or skills to learn software program at an accelerated ability
Preferred
AU or CIC Designation preferred
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
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