Achieve · 1 day ago
Debt Settlement - Administrative Back Office
Tempe, AZ
Full-time
Hybrid
Entry Level
$16/hr - $16/hr
1+ years expAchieve is a leading digital personal finance company that helps everyday people move from struggling to thriving by providing innovative, personalized financial solutions. As a Settlement Preparation Specialist, you will support multiple business units, review creditor information, and ensure accounts are ready for settlement, ultimately helping members achieve financial freedom.
Financial Services
Responsibilities
Review creditor correspondence and documents including collection letters, statements and credit reports
Research accounts and contact creditors to find who is servicing the account
Multitasking various work streams daily which requires organization
Achieving individual and team metrics associated with task completion and accuracy
Handle Inbound and Outbound calls with creditors to update account statuses
Process bulk Authorization to Communicate and Power of Attorney document requests for creditors
Manage creditor email inquiries and accurately disposition accounts
Conduct special research/creditor projects assigned as necessary
Qualification
Required
Due to potential return-to-office plans, this role is only available to employees in the greater Phoenix/Tempe area
Minimum of 1 year experience in customer service or administrative office setting
Excellent communication skills (both verbal & written)
Ability to successfully multitask
Proven ability to meet deadlines and achieve goals
Attention to detail
Proficient skills with Excel, Google Sheets, and Salesforce
Preferred
Experience with processing documents or experience in the financial industry preferred
Benefits
Hybrid and remote work opportunities
401 (k) with employer match
Medical, dental, and vision with HSA and FSA options
Competitive vacation and sick time off, as well as dedicated volunteer days
Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
Up to $5,250 paid back to you on eligible education expenses
Pet care discounts for your furry family members
Financial support in times of hardship with our Achieve Care Fund
A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
Company
Achieve
Achieve is the leader in digital personal finance, built to help everyday people thrive.
1001-5000 employees
H1B Sponsorship
Achieve has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (8)
2023 (6)
2022 (18)
2021 (12)
Funding
Current Stage
Late StageLeadership Team
Bradford Stroh
Co-CEO/Founder
Carlyn Lamia
Vice President Strategic Initiatives, Chief of Staff to CEO
Recent News
2025-02-13
Company data provided by crunchbase