Ainsworth Game Technology · 9 hours ago
Field Technician I
United States
Full-time
Onsite
Entry Level
1+ years expAinsworth Game Technology is seeking a Field Technician I to perform foundational on-site repairs, maintenance, and installations of their products. This role focuses on developing technical skills while providing excellent customer support under supervision.
Casual GamesManufacturingVideo Games
Responsibilities
Performs all on-site service functions including installations, conversions, removals, and service calls on Ainsworth games and associated equipment
Conducts preventative maintenance and upgrades on Class III products, ensuring all work orders and schematic diagrams are reviewed to determine the necessary tools and parts
Provides professional telephone and on-site support to customers, demonstrating strong troubleshooting skills to achieve issue resolution and customer satisfaction
Maintains a positive image of Ainsworth by providing exceptional service at all times
Completes and submits timely, accurate service tickets for issue tracking and invoicing in accordance with company policies
Escalates issues that cannot be directly resolved to service management and ensures all tools and equipment are kept in proper, safe, and working condition
Qualification
Required
High school diploma or equivalent
1 or more years of experience in electronics, repair, or a related field
Basic knowledge of PC operation and Microsoft Office
Knowledge of standard tools
Must be able to lift and carry up to 50 lbs. on a regular basis
Required during on-site installations, removals, and maintenance calls
Required for accessing internal components of gaming machines
Required for handling standard hand tools and electronic components
Required for reading schematic diagrams and detailed component repair
Must be at least 21 years of age
Must possess a current and valid driver's license
Must be able to obtain and maintain required gaming licenses
Willingness to work varied shifts, overtime, and travel to customer sites as needed
Company
Ainsworth Game Technology
Ainsworth is focusing on the design development and manufacturing of gaming machines, software and related equipment supplies.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Trask
Vice President of Product Marketing & Communications at Ainsworth Game Technology
Recent News
MarketScreener
2025-10-10
2025-08-27
Company data provided by crunchbase