Information Technology Support Specialist jobs in United States
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Alpine Solutions Group · 15 hours ago

Information Technology Support Specialist

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$21/hr - $25/hr
date3+ years exp

Alpine Solutions Group is seeking an Information Technology Support Specialist to provide front-line IT support to end users. The role involves resolving technical issues, ensuring timely resolution, accurate documentation, and maintaining high customer satisfaction.

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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Troubleshoot and resolve simple to moderately complex IT issues
Respond to support requests and document tickets accurately
Escalate complex issues as needed and provide status updates
Deliver real-time support to minimize downtime
Participate in after-hours on-call support

Qualification

Windows OS troubleshootingProprietary software supportMicrosoft OfficeCustomer serviceProblem-solvingCommunication

Required

Must be eligible to work in the United States, unable to provide sponsorship at this time
3+ years of computer systems experience (or equivalent)
Includes proprietary software support and Windows OS troubleshooting
Strong knowledge of Windows, Outlook, and Microsoft Office
Excellent communication, customer service, and problem-solving skills

Preferred

Associate degree in computer technology preferred

Company

Alpine Solutions Group

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Alpine Solutions Group is a staffing and services company
dateFounded in 2017
location
Culver City, California, USA
people-size51-200 employees
web-link
https://www.alpinesolves.com

Funding

Current Stage
Growth Stage

Leadership Team

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Joe Monteforte
Co-founder & Managing Partner
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Phoebe Riley
Talent Partnership Executive
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Company data provided by crunchbase