Prime Retail Services, Inc. · 12 hours ago
Office Operations Manager
Lakeland, FL
Full-time
Onsite
Mid Level
$68K/yr - $72K/yr
3+ years expPrime Retail Services, Inc. is seeking an Office Operations Manager to oversee the day-to-day operational flow of Prime Power Solutions. This role involves managing operational coordination, client interactions, and project documentation to ensure efficient execution of projects.
ConstructionProject ManagementRetail
Hiring Manager
Amy T.
Responsibilities
Own daily operational administration execution across active projects
Office support through coordination of schedules, resources, and operational tasks
Serve as the first point of contact for operational issues
Ensure projects are supported with material inventory, documentation, and logistics
Act as a day-to-day client contact for operational and administrative matters
Coordinate site access, schedules, and documentation
Support PMs with meeting coordination and follow-ups
Reinforce a consistent, professional client experience
Support PM with project setup and administration in QuickBase
Help maintain accurate project documentation
Coordinate job closeout packages and deliverables
Support compliance documentation and inspections
Coordinate labor schedules and material deliveries
Support field staff and subcontractors
Ensure field teams have required information to execute
Help implement and enforce SOPs
Identify operational gaps and propose improvements
Ensure consistent execution across projects
Act as day-to-day operational user of QuickBase
Ensure accurate project status and schedules
Partner with Project Account Specialist on reporting needs
Qualification
Required
3–5+ years in operations, project coordination, or office management
Experience in construction, electrical, or industrial services
Strong organizational and communication skills
Experience with project management systems (QuickBase preferred)
HS Diploma or GED
Ability to maintain confidentiality of sensitive project, client, and company information
Must be able to work full-time onsite in Lakeland, FL, with occasional flexibility as needed
Ability to meet physical requirements of office and light field coordination tasks (lifting up to 20 lbs., walking job sites, etc.)
Preferred
Experience supporting multi-site or multi-project operations
Prior work in a fast-paced service or dispatch driven environment
Familiarity with inventory management or basic procurement processes
Experience coordinating subcontractors, vendors, or field labor
Exposure to process improvement, SOP development, or workflow optimization
Experience preparing client-facing reports, summaries, or project deliverables
Background in logistics coordination (materials, equipment, scheduling)
Experience working closely with both technical and administrative teams
Associate's degree in business, administration, or a related field preferred; bachelor's degree a plus
Company
Prime Retail Services, Inc.
Prime Retail Services is a trusted, industry leader with a strong reputation in retail construction, fixture installation, and merchandising.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase