The Haskell Company · 13 hours ago
IT Technician
Frisco, TX
Full-time
Onsite
New Grad, Entry LevelThe Haskell Company is seeking an IT Technician to develop and support technologies that focus on desktop presentation and server infrastructure. The role involves resolving technology issues, providing user support, and ensuring high satisfaction levels with the systems.
Real Estate
Hiring Manager
Jordan Provencher
Responsibilities
Acting as a single point of contact for in-depth support of desktops, notebooks, mobile devices, and other hardware, including operating system setup and configuration, troubleshooting, remote access, and problem diagnosis
Utilizing and maintain helpdesk tracking software
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Working with others in Information Technology to coordinate various IT functions to share solutions and knowledge easily and promptly
Automating software application deployments; create and test workstation images including testing software packages for workstation distribution
Interfacing with vendors to expedite solutions to problems
Providing basic, intermediate, and advanced level training to users on our software and hardware via a formal classroom environment, informal brown-bag gatherings, and one-on-one meetings so our users are as efficient as possible
Creating and documenting processes relating to user training, software, and hardware rollouts
Conducting research on desktop products in support of PC procurement and development efforts. Evaluate and recommend products for purchase
Participating in the testing, integration, configuration, and deployment of end-user hardware, operating systems, and related utilities so that our clients are optimally fitted for their respective tasks
Keeping abreast of software and hardware trends so that solutions can be provided proactively
Assessing the impact of introducing non-standard applications into the environment and assist others in Information Technology with the implementation of these applications
Determining root causes of problems so that solutions and limitations can be identified and repaired
Providing hands-on and tactical support, training, and project management
Participate in hardware and software rollouts
Keep abreast of relevant software and hardware
Ensures client service and satisfaction are attained in all areas of the position
Ability to travel (domestically and internationally) if needed
Qualification
Required
Two-year degree in a computer-related field or equivalent work experience
Experience with Active Directory and Group Policy maintenance
Experience working with desktop imaging and application software
Thorough knowledge of Windows desktop operating systems
Thorough knowledge of Word, Excel, and PowerPoint
Knowledge of mobile devices including iPads, iPhones, and Android
Ability to travel (domestically and internationally) if needed
Preferred
Bilingual in Spanish is highly preferred, not required
Benefits
Health insurance
Retirement plans
Professional development opportunities
And more
Company
The Haskell Company
The Haskell Company deliver services like modeling, architecture, construction process, packaging
Founded in 1965
1001-5000 employees
H1B Sponsorship
The Haskell Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (10)
2023 (6)
2022 (11)
2021 (8)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Brad Slappey
EVP & CFO
Brooke Jones-Chinetti
Vice President - Talent Management
Recent News
2025-12-20
2025-12-16
2025-12-03
Company data provided by crunchbase