AppleOne Employment Services · 2 days ago
Operations Support Specialist
AppleOne Employment Services is seeking a temporary Operations Support Specialist to assist their hair testing salon during a period of technology and process advancement. The role involves supporting daily salon operations, partnering with staff to enhance workflows, and developing digital solutions to improve efficiency.
Responsibilities
Answering phones and scheduling appointments
Greeting and assisting volunteer participants
Providing general front of house operational support
Partner closely with stylists, technicians, and salon leadership to:
Observe and understand current workflows, pain points, and opportunities
Gather input and translate needs into actionable improvements
Creating, improving, and maintaining Excel tools (tracking, reporting, automation)
Supporting implementation and adoption of new software or systems
Developing simple, practical digital solutions that improve efficiency and data quality
Assist with documentation, process mapping, and basic computer training materials as
Qualification
Required
Advanced proficiency in Microsoft Excel (formulas, data organization, reporting; automation a plus)
Strong ability to quickly learn and adapt to new software and systems
Highly organized, detail oriented, and process minded
Strong listening skills with a proactive, solution-oriented mindset
Comfortable balancing both administrative tasks and technical problem solving
Professional, friendly, and confident in a salon and consumer facing environment