Compass Group USA · 2 hours ago
SR. SYSTEMS ANALYST (HYBRID-CHARLOTTE, NC)
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
3+ years expCompass Group USA is a leading company providing diverse customer solutions, and they are seeking a Sr. Systems Analyst to support Canteen's unattended retail solutions. The role involves functional and systems analysis efforts related to enhancements of existing business applications.
AdviceFood and BeverageHospitalityProfessional Services
Responsibilities
Work directly with business team members, third party technology vendors, developers, and user community to identify business needs and interpret them as application requirements
Draft requirements and specifications documentation, complete to signoff and validate deliverables to specifications
Work on backlog grooming, collaborate with other analyst and developers, along with Product Owner and Business to ensure backlog is populated with the granular stories needed for development
Function as primary liaison between business and developers to ensure understanding of documented system requirements
Ensure standards are maintained related to documents and deliverables
Write and execute functional test scripts and coordinate with other analysts for system integration testing
Evaluate system deliverables to ensure they are free of defects and meet the quality standards of the department
Perform analysis and critical thinking required to troubleshoot application-related issues and assist in the resolution
Learn a very complex business and facilitate projects and decisions across many disparate user groups
Qualification
Required
Bachelor's degree required
3-5 years of experience in functional analysis role
On time development of user stories, application requirements, and/or process flow diagrams
Use of various requirements elicitation techniques, such as end user interviews, job shadowing, brainstorming, business process analysis and process flow documentation, facilitation
Translate business requirements into solution design, in partnership with product owners, architects, and developers
UI design and/or mockups, with detailed requirements
The ability to work independently and in a team environment
Creative problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investments
Managing conflicting priorities and gaining consensus across multiple user groups
Committed and enthusiastic approach to supporting business customers and end users
Excellent written and verbal communication skills
Excellent organizational and time management skills
General understanding of application architecture and technology
Preferred
Experience working in an Agile / Scrum environment
Formal training or certification in Business Analysis, group facilitation, or project/product management
Experience with Azure DevOps
SQL skills and ability to read stored procedures and understand desired functionality within the SP, parameters, and data flow
Experience in a technical/system/integrations analyst role
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Compass Group USA
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.
10001+ employees
H1B Sponsorship
Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Peter Fetherston
CEO - Business & Industry Sector
Minit Gupta
CFO, Business and Industry Sector
Recent News
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