Physician Care Centers · 1 day ago
Office Manager
PCC Medical Holdings LLC is a dynamic and fast-growing company specializing in family medicine and the Medicare population. The Office Manager oversees various administrative tasks, including staff supervision, training, and ensuring compliance with healthcare regulations while maximizing patient flow and productivity.
Health CareHealth DiagnosticsMedicalPrimary and Urgent Care
Responsibilities
Manage a team of administrative office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc
Manage day-to-day operations of the practice by planning, organizing, and managing time effectively to facilitate patient flow, billings, and scheduling
Ensure steady workflows and uninterrupted service to our patients
Ensure compliance with current healthcare regulations, medical laws, and high ethical standards
Work closely with our EHR and RCM departments to identify and resolve patient account discrepancies, inconsistencies, and specific individual requirements
Review insurance EOBs and action, as necessary
Oversee hiring process
Represent our business in a professional manner and demonstrate exemplary customer service
Ensure a professional work culture; always demonstrate respect for all
Qualification
Required
Excellent verbal and written communication skills
Medical coding for office procedures
Knowledge of medical terminology
Healthcare technology aptitude
Ability to manage medical records discreetly and professionally
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and data management skills
Ability to prioritize tasks
Diagnostic and critical thinking skills
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes
Emotional intelligence
High school diploma or equivalent
Previous Medical Office Management experience required
At least three years of Medical Office Management experience required
Prolonged periods of standing and/or sitting
Frequently required to walk, sit, use hands and fingers, stoop, kneel, crouch
Required to talk and hear clearly
English is required, secondary language is a plus
Must be able to lift up to 50 pounds
Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus
Preferred
Degree in a related field preferred
Additional certification such as Professional Association of Health Care Office Management (PAHCOM), Medical Assistant certification, RN, CNA, etc
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance